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For Companies At a Glance
- Tasks: Lead the Turkish Customs Operations team and ensure compliance with regulations.
- Company: DFDS is a leading transport network in Europe, founded in 1866.
- Benefits: Enjoy life assurance, pension schemes, free ferry travel, and extensive employee support.
- Why this job: Join a diverse team, drive change, and develop your skills in a dynamic environment.
- Qualifications: Four years of customs experience and strong leadership skills are essential.
- Other info: We value diversity and inclusivity, fostering a collaborative workplace.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Turkish Operations Supervisor.
About The Role
We are seeking an experienced and proactive Customs Clearance Supervisor to lead our Turkish Customs Operations team. In this key role, you will oversee the day-to-day customs clearance activities, ensuring full compliance with Turkish regulations while maintaining high service standards for our clients. Working closely with both internal departments and external partners, you’ll drive performance, support continuous improvement, and help identify new opportunities for revenue growth within customs services.
You will be responsible for:
- Supervising and supporting the Turkish customs clearance team, ensuring accurate and compliant documentation.
- Liaising with internal departments, customs authorities, and clients to resolve clearance issues efficiently.
- Staying current with Turkish customs regulations and advising on import/export requirements, including POAO goods.
- Training, mentoring, and developing team members to maintain high performance and compliance standards.
- Monitoring KPIs, driving process improvements, and reporting performance to senior management.
About You
You are an experienced customs professional with at least four years of hands-on Turkish Customs Clearance experience, and ideally a background in supervising or mentoring others. You possess a deep understanding of import/export procedures, and preferably, knowledge of POAO goods and their specific documentation requirements. You are highly organised, detail-oriented, and confident making decisions independently while also fostering strong team collaboration.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Now about what we can give you. You’ll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to Breeze, our award-winning Wellbeing platform.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
Are we a match? Then what are you waiting for? Apply now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
About DFDS
We operate a transport network in and around Europe with an annual revenue of DKK 30bn and 17,000 full-time employees. We move goods in trailers by ferry, road & rail, and we offer complementary and related transport and logistics solutions. We also move car and foot passengers on short sea and overnight ferry routes. DFDS was founded in 1866 and headquartered and listed in Copenhagen. Be part of DFDS and be part of the movement.
Turkish Operations Supervisor employer: DFDS
Contact Detail:
DFDS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Turkish Operations Supervisor
✨Tip Number 1
Familiarise yourself with Turkish customs regulations and procedures. This knowledge will not only help you in the interview but also demonstrate your commitment to the role and your proactive approach.
✨Tip Number 2
Network with professionals in the customs clearance field, especially those who have experience with Turkish operations. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams or improved processes in previous roles. Highlighting your leadership skills and achievements will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to work collaboratively with various departments and external partners. Emphasising your communication skills and teamwork will resonate well with the hiring team at DFDS.
We think you need these skills to ace Turkish Operations Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Turkish customs clearance and any supervisory roles you've held. Use specific examples to demonstrate your skills in compliance, documentation, and team management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities of supervising the customs clearance team and your commitment to maintaining high service standards.
Highlight Relevant Experience: When detailing your work history, focus on your hands-on experience with Turkish customs regulations and any achievements in process improvements or team development. This will show that you are well-equipped for the role.
Showcase Soft Skills: Don't forget to mention your organisational skills, attention to detail, and ability to foster collaboration within a team. These soft skills are crucial for a supervisory position and should be evident in your application.
How to prepare for a job interview at DFDS
✨Showcase Your Customs Knowledge
Make sure to highlight your experience with Turkish customs regulations and import/export procedures. Be prepared to discuss specific examples of how you've navigated complex clearance issues in the past.
✨Demonstrate Leadership Skills
As a supervisor, it's crucial to show your ability to lead and mentor a team. Share instances where you've successfully trained or developed team members, and explain how you foster collaboration within your team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios related to customs clearance challenges and think about how you would approach resolving them while maintaining compliance and service standards.
✨Emphasise Continuous Improvement
Discuss your commitment to process improvements and how you've implemented changes in previous roles. Highlight any KPIs you've monitored and how your actions have positively impacted performance.
