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- Tasks: Lead a dynamic mobile security team, ensuring safety and efficiency 24/7.
- Company: Join Ward Security, a leading provider of innovative security solutions across the UK.
- Benefits: Enjoy perks like SIA licensing support, gym discounts, and a comprehensive pension scheme.
- Why this job: Be part of a supportive culture that values growth, wellbeing, and diversity.
- Qualifications: Must have SIA Front Line Licence, supervisory experience, and excellent communication skills.
- Other info: Flexible shifts with opportunities for career development through our in-house training.
The predicted salary is between 29000 - 41000 £ per year.
If you are proactive, reliable, and have a passion for protecting people and property, we’d love to hear from you!
To oversee all operational activity of Solutions Mobile team and be the first point of contact for operatives on duty and the National Operations Centre, to ensure welfare, effectiveness and efficiency of Operations are being maintained.
To plan, monitor and ensure all duties are being carried out competently and as contracted with the customer daily by means of team interaction and monitoring of patrol software.
The role is a 24-hour operation 365 days per year, split by shift times of 06:00-18:00 and 18:00-06:00 however may change periodically due to the needs of the business.
Position: Mobile Security Supervisor
Pay rate: £14.94ph
Shift Pattern: 3 Days 06:00 - 18:00 / 3 Nights 18:00 - 06:00 / 3 Rest days
Location: Ward HQ, Chatham
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
How will you contribute?
- You will be responsible for delivering the required service levels reporting into the Mobile Services Delivery Manager.
- Your main responsibilities include the effective management of a team of officers to achieve the highest standards of service and safety.
- By proactively motivating the team, you will provide guidance and encouragement to ensure that they achieve planned targets and deadlines.
- You will play a key role in the continual improvement of process/methods of operating procedures.
- You will be responsible for legislative compliance for all driver related Health & Safety issues and equipment.
- Completion of shift report, including tracking of KPI’s of; Delivery on Time, Delivery Success and other customer associated KPI’s.
- Internal and external stakeholder communication, including meeting customers, conveying facts and ideas in a clear and articulated manner.
What will you bring?
- SIA Front Line Licence
- Manual Driving Licence
- Experience of operating at a Supervisory level
- Experienced people centric leader with demonstrated experience in culture change.
- Should have successful practical experience of supervisory or management work within a security operation.
- Excellent communication skills and confidence in dealing with customers.
- Have sound analytical skills and apply logic in a fast-moving environment.
- Excellent organisational skills and be able to demonstrate a commitment to delivering consistent quality in a time-constrained operation.
- Exhibit a high degree of flexibility and be able to work as part of a team.
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Mobile Security Supervisor - HQ employer: Ward Security Limited
Contact Detail:
Ward Security Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Security Supervisor - HQ
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Mobile Security Supervisor. Understanding the operational activities and the importance of team management will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Highlight your leadership skills and experience in managing teams effectively. Be ready to share examples of how you've motivated teams and improved processes in previous roles.
✨Tip Number 4
Prepare to discuss your approach to health and safety compliance, especially regarding driver-related issues. This is crucial for the role, so having clear examples will set you apart from other candidates.
We think you need these skills to ace Mobile Security Supervisor - HQ
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security operations and supervisory roles. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for security and your proactive approach. Mention how your experience aligns with the responsibilities of the Mobile Security Supervisor role and how you can contribute to the company's goals.
Highlight Relevant Qualifications: Ensure you clearly list your SIA Front Line Licence and Manual Driving Licence in your application. If you have any additional certifications or training related to health and safety, be sure to include those as well.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with stakeholders in previous roles. This could include managing customer relationships or leading team meetings, which are crucial for this position.
How to prepare for a job interview at Ward Security Limited
✨Show Your Leadership Skills
As a Mobile Security Supervisor, you'll be managing a team. Highlight your previous leadership experiences and how you've motivated teams in the past. Be ready to discuss specific examples of how you’ve improved team performance or morale.
✨Demonstrate Your Communication Abilities
Effective communication is key in this role. Prepare to showcase your ability to convey information clearly, both verbally and in writing. You might want to practice explaining complex ideas simply, as you’ll need to communicate with both your team and clients.
✨Understand the Operational Requirements
Familiarise yourself with the operational aspects of the role, including shift patterns and health & safety regulations. Being knowledgeable about these areas will show that you're proactive and serious about the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think of situations where you had to make quick decisions or handle emergencies, and be ready to explain your thought process and the outcomes.
