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- Tasks: Manage and configure Dynamics 365 CE environments while providing user support.
- Company: Join a rapidly growing company focused on digital transformation.
- Benefits: Enjoy a starting salary up to £40k, enhanced pension, and flexible hybrid working.
- Why this job: Be part of an exciting growth phase and work on impactful digital projects.
- Qualifications: 3+ years of experience with Dynamics 365 CE in large enterprises is essential.
- Other info: Proficiency in Power Platform tools is highly desirable.
The predicted salary is between 24000 - 40000 £ per year.
Location(s): London, Manchester, Birmingham and more (Hybrid - 3 days a week).
Our client is seeking a skilled Dynamics 365 System Administrator to join their company in a really exciting period of growth and to work on a major upcoming digital transformation.
Role & Responsibilities
- Manage and configure Dynamics 365 CE environments, including sandbox and production instances.
- Customise entities, forms, views, dashboards, workforce, business process flows, and security roles.
- Manage user accounts, licenses, roles, and permissions to maintain security and compliance.
- Provide day-to-day support to end users and troubleshoot issues.
- Oversee integrations with other enterprise systems (ERP, marketing automation, BI tools, etc.).
- Manage data import/export processes, data cleansing.
Experience
- Proven experience (3+ years) administering Dynamics 365 CE / CRM in large enterprise environments.
- Strong knowledge of D365 CE architecture, configuration, security model, and customisation tools.
- Proficiency in Power Platform components such as Power Automate, Power Apps, and Power BI is highly desirable.
Benefits
- Starting Salary - up to £40k
- Enhanced Pension Contributions, Life Assurance & More
- Flexible, Hybrid Working Model
CRM Support Exec employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Support Exec
✨Tip Number 1
Familiarise yourself with Dynamics 365 CE and its architecture. Understanding the system's configuration, security model, and customisation tools will give you a solid foundation to discuss your experience and insights during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've supported end users in the past. Be ready to discuss specific issues you've resolved and how you approached troubleshooting, as this is a key part of the role.
✨Tip Number 3
Highlight any experience you have with Power Platform components like Power Automate, Power Apps, and Power BI. Being able to demonstrate your proficiency in these tools can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the CRM and Dynamics 365 community. Engaging with others in the field can provide valuable insights and potentially lead to referrals, which can significantly enhance your chances of landing the job.
We think you need these skills to ace CRM Support Exec
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the CRM Support Exec position. Familiarise yourself with Dynamics 365 CE and its components, as well as the skills needed for the role.
Tailor Your CV: Customise your CV to highlight relevant experience in administering Dynamics 365 CE. Emphasise your familiarity with Power Platform components and any previous roles that involved user support and troubleshooting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital transformation and your understanding of the company's needs. Mention specific examples of how your skills align with the job description, particularly in managing user accounts and data processes.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Nigel Frank International
✨Showcase Your Dynamics 365 Expertise
Make sure to highlight your experience with Dynamics 365 CE during the interview. Be prepared to discuss specific projects where you managed and configured environments, customised entities, or provided support to end users.
✨Demonstrate Problem-Solving Skills
Since troubleshooting is a key part of the role, prepare examples of how you've resolved issues in the past. Discuss your approach to identifying problems and implementing effective solutions, especially in a large enterprise environment.
✨Familiarise Yourself with Power Platform
Brush up on your knowledge of Power Automate, Power Apps, and Power BI. Be ready to explain how you've used these tools in previous roles or how you would integrate them into the Dynamics 365 environment.
✨Understand Security and Compliance
Given the importance of managing user accounts and permissions, be prepared to discuss your understanding of security models within Dynamics 365. Share any experiences you have with maintaining compliance and ensuring data security.
