Head of Adjudication

About the role 

We are seeking an exceptional leader to join us as a senior leader of the Adjudication Operations Leadership Team in Professional Regulation. Adjudication Operations is responsible for the administration of our fitness to practise hearings and meetings. This pivitol role will provide high level leadership to our teams who assist in arranging the event, managing it when it’s happening and informing people of the outcome. It’s at these events that panels of the Fitness to Practise Committee, Investigating Committee and Registration Appeals make decisions.

As a key member of our senior leadership team you will have a strong personal commitment to people engagement, inspiring and empowering the adjudication teams to deliver a professional, quality service that celebrates success.

The work we do is important and has significant impact on people’s lives. In this role, you and your teams will be accountable for the timely listing, and allocation of resources to fitness to practice events, supporting the delivery plan and improved timeliness targets. This is a dynamic leadership role requiring someone who can act in accordance with our values demonstrating fairness, kindness, ambition, and collaboration whilst exhibiting cultural competence

About You

• An inspirational and dynamic senior operational leader, with a proven track record of leading operational teams and managing a quality service with demonstrable outcomes.
• Ability to provide inclusive leadership whilst holding overall responsibility for a diverse range of activities and staff across the NMC.
• Ability to monitor and manage a range of high value contracts, ensuring high levels of service provision alongside tightly controlled operational costs.
• Experience of developing, agreeing, and delivering on key performance indicators, ensuring that a principle of right people, right place and right time is used to ensure high quality outcomes.
• Evidence of resource, business and budget planning processes within your portfolio to enable teams to meet business requirements in line with agreed budget.