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- Tasks: Lead and inspire teams in managing fitness to practise hearings and events.
- Company: Join a vital organisation that impacts lives through professional regulation.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference while working in a supportive, values-driven culture.
- Qualifications: Proven leadership experience in operational management and quality service delivery required.
- Other info: This role offers the chance to shape the future of adjudication operations.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking an exceptional leader to join us as a senior leader of the Adjudication Operations Leadership Team in Professional Regulation. Adjudication Operations is responsible for the administration of our fitness to practise hearings and meetings. This pivotal role will provide high level leadership to our teams who assist in arranging the event, managing it when it’s happening and informing people of the outcome. It’s at these events that panels of the Fitness to Practise Committee, Investigating Committee and Registration Appeals make decisions.
As a key member of our senior leadership team you will have a strong personal commitment to people engagement, inspiring and empowering the adjudication teams to deliver a professional, quality service that celebrates success. The work we do is important and has significant impact on people’s lives. In this role, you and your teams will be accountable for the timely listing, and allocation of resources to fitness to practice events, supporting the delivery plan and improved timeliness targets.
This is a dynamic leadership role requiring someone who can act in accordance with our values demonstrating fairness, kindness, ambition, and collaboration whilst exhibiting cultural competence.
About You
- An inspirational and dynamic senior operational leader, with a proven track record of leading operational teams and managing a quality service with demonstrable outcomes.
- Ability to provide inclusive leadership whilst holding overall responsibility for a diverse range of activities and staff across the NMC.
- Ability to monitor and manage a range of high value contracts, ensuring high levels of service provision alongside tightly controlled operational costs.
- Experience of developing, agreeing, and delivering on key performance indicators, ensuring that a principle of right people, right place and right time is used to ensure high quality outcomes.
- Evidence of resource, business and budget planning processes within your portfolio to enable teams to meet business requirements in line with agreed budget.
Head of Adjudication employer: NURSING & MIDWIFERY COUNCIL
Contact Detail:
NURSING & MIDWIFERY COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Adjudication
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Head of Adjudication role. Understand the intricacies of fitness to practise hearings and how they impact individuals. This knowledge will help you articulate your vision for leading the adjudication teams effectively.
✨Tip Number 2
Network with professionals in the field of adjudication and regulatory operations. Attend relevant industry events or webinars to connect with current leaders and gain insights into best practices. This can also provide you with valuable contacts who might support your application.
✨Tip Number 3
Demonstrate your leadership style through examples of past experiences where you inspired and empowered teams. Prepare anecdotes that showcase your ability to manage diverse teams and deliver quality services, as this is crucial for the role.
✨Tip Number 4
Research the values and culture of our organisation. Be ready to discuss how your personal values align with ours, particularly around fairness, kindness, ambition, and collaboration. This alignment will be key in showing that you are the right fit for our team.
We think you need these skills to ace Head of Adjudication
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Head of Adjudication position. Make sure you understand the responsibilities and expectations, particularly around leadership, operational management, and quality service delivery.
Tailor Your CV: Highlight your relevant experience in leading operational teams and managing quality services. Use specific examples that demonstrate your ability to inspire and empower teams, as well as your track record in achieving measurable outcomes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your values align with those of the organisation. Discuss your experience with resource management, budget planning, and developing key performance indicators, showcasing how these skills will benefit the team.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear, concise, and professional.
How to prepare for a job interview at NURSING & MIDWIFERY COUNCIL
✨Showcase Your Leadership Experience
As a candidate for the Head of Adjudication, it's crucial to highlight your previous leadership roles. Prepare specific examples where you successfully led operational teams, focusing on how you inspired and empowered your team members to achieve quality outcomes.
✨Demonstrate Cultural Competence
Given the diverse nature of the role, be ready to discuss your experience in fostering an inclusive environment. Share instances where you effectively managed a diverse team and how you ensured that everyone felt valued and engaged.
✨Discuss Performance Indicators
Prepare to talk about your experience with key performance indicators (KPIs). Be specific about how you've developed and delivered on KPIs in past roles, ensuring that you can articulate the impact these had on service delivery and operational efficiency.
✨Understand Resource Management
Since this role involves managing high-value contracts and budgets, be prepared to discuss your approach to resource allocation. Highlight any relevant experiences where you successfully balanced operational costs while maintaining high service levels.
