At a Glance
- Tasks: Lead and motivate your team to deliver exceptional customer service while managing store operations.
- Company: Join SPAR Bowness, part of the James Hall & Co family, dedicated to community service.
- Benefits: Enjoy a 20% staff discount, loyalty awards, and access to training and development opportunities.
- Why this job: Be part of a supportive team culture that values your contributions and offers growth potential.
- Qualifications: Enthusiasm, self-motivation, and some experience in team leadership are essential.
- Other info: Flexible working hours, including evenings and weekends, are required.
The predicted salary is between 24000 - 36000 Β£ per year.
Hours of work: 30 Hours per week (Including some evenings and weekends)
Location: SPAR Bowness, Rayrigg Road, Bowness-on-Windermere, Cumbria, LA23 3DN
Through our company owned stores division, G&E Murgatroyd, we are excited to announce the opening of our latest store, SPAR Bowness. Our SPAR colleagues from retail stores to Head office are an amazing and integral part of the James Hall & Co family. We understand the importance of our stores in the communities they serve, and we are excited to continue expanding in the future.
More About the Role
Our Supervisors are an integral part of managing our stores and leading our teams. We want people with an ability to create an environment where our colleagues can work to their fullest potential.
Hereβs What You Can Expect to be Doing
- Leading and motivating your team to deliver outstanding customer service.
- Taking on responsibility for your store in the absence of the Store Manager and/or the Assistant Manager.
- Leading by example in ensuring that all store standards including customer service, health & safety and food hygiene are maintained.
- Taking responsibility for the updating and maintaining of store audits and administration procedures.
A Few Things About You
Being a Supervisor requires you be a few things all at the same time. We need someone who can support the Store Manager, motivate the rest of the team all whilst making sure the day-to-day duties are completed. Our ideal person would also:
- Be enthusiastic, committed and self-motivated.
- Have some experience of delegating tasks and motivating a team.
- Have a customer-focused manner, remaining helpful and friendly when dealing with any situation.
- Have a flexible approach to working hours.
Why choose us?
- Loyalty Award β You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional Β£0.45 per hour which will be paid to you in a lump sum on the pay day after your anniversary date.
- Apprenticeships and further training β We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.
- Staff Discount β We want to make a difference where we can, that is why you will receive a current store discount of 20%.
- Learning and Development β We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.
- Grocery Aid - We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it across financial, practical and emotional issues.
Contact Detail:
James Hall & Co Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land SPAR Bowness - Supervisor
β¨Tip Number 1
Familiarise yourself with the SPAR brand and its values. Understanding what makes SPAR unique will help you align your approach when discussing how you can contribute to their team and enhance customer service.
β¨Tip Number 2
Showcase your leadership skills during any interactions. Whether it's in an interview or a casual conversation, highlight examples of how you've motivated teams in the past and how you can bring that energy to SPAR Bowness.
β¨Tip Number 3
Be prepared to discuss your flexibility with working hours. Since the role includes evenings and weekends, demonstrating your willingness to adapt your schedule will show that you're committed to supporting the team.
β¨Tip Number 4
Engage with the local community. If you have knowledge of Bowness-on-Windermere and its residents, share this during your discussions. It shows that you understand the importance of community in retail and are ready to build relationships with customers.
We think you need these skills to ace SPAR Bowness - Supervisor
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Supervisor position at SPAR Bowness. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail or supervisory roles. Emphasise your ability to lead a team, provide excellent customer service, and manage store operations effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have motivated teams or improved customer service in past positions, demonstrating your fit for the Supervisor role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory position.
How to prepare for a job interview at James Hall & Co
β¨Show Your Leadership Skills
As a Supervisor, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to inspire and delegate tasks effectively.
β¨Demonstrate Customer Focus
Customer service is key in this role. Think of specific instances where you've gone above and beyond for a customer. This will show your potential employer that you understand the importance of a customer-focused approach.
β¨Be Ready for Flexibility
The job requires a flexible approach to working hours, including evenings and weekends. Be honest about your availability and express your willingness to adapt to the store's needs.
β¨Understand Store Standards
Familiarise yourself with health & safety and food hygiene standards relevant to retail. Being knowledgeable about these areas will demonstrate your commitment to maintaining high store standards.