Plumbing Service Technician

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The Plumbing Service Technician is responsible for installing, repairing, and maintaining pipes, fixtures, and other plumbing used for water distribution and wastewater disposal. Performs a variety of services ranging from faucet repairs to water heater installations and plumbing systems replacements for residential customers while maintaining the highest level of customer service.

Why switch to Neffsville?

• Plumbing Service technicians can earn up to $70 an hour.
• No overnight or weekend on-call.
• Focus on safety. Helpers and parts runners deliver product to the job and will help carry anything over 50 lbs.
• We service only residential occupied homes in Lancaster and surrounding counties.
• Great team atmosphere, largest residential customer base in Lancaster county and a guaranteed 40 hours a week plus available overtime.
• Opportunity for growth and assistance acquiring Journeyman/Masters License.

Essential Job Functions:

• Complete plumbing, drain cleaning and other related in-home service calls.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.

Qualifications:

• At least 2+ years of residential plumbing service experience; Journeyman's License Preferred.
• Ability to drive a company service truck safely at all times and to maintain a clean driving record.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication and listening skills.
• Ability to sell services to customers effectively and satisfactorily; assist the customer in choosing the best service option and products and strive to win referrals and repeat business.
• Ability to maintain a clean, organized job site.
• Ability to maintain a well-inventoried truck.
• Honesty and trustworthiness in dealing with customers.
• Demonstrate sound work ethic.
• Ability to work a varying schedule depending on the company's needs; work off-shift with minimal notice if required, including holidays and weekends.
• Ability to participate in training sessions and company meetings.
• Accuracy and timely invoicing, timesheets and other daily paperwork.
• Knowledge of local plumbing codes.
• Proven track record in soldering, pipe threading, fixture installation, gas leak testing, and repair.

Position Highlights:

• Competitive wages.
• Weekly bonus.
• Fully stocked, take-home company truck, EZ pass, gas card, iPad, and cellphone.
• All shifts available, help create your own work schedule.
• Weekly plumbing and systems training.
• Weekly paycheck.
• Opportunity for growth and assistance acquiring Journeyman/Masters License.
• Thriving customer base and stable work environment.

Experience/Education:

• High School Diploma or equivalent required, technical schooling preferred.

Compensation:

• Based on experience and weekly goals.
• Competitive Dental, Vision, and Healthcare Plans.
• 401(k) matching.
• Short-Term and Long-Term Disability.
• Life Insurance.
• PTO.
• Paid Holidays.
• Employee Assistance Program (EAP).

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE