At a Glance
- Tasks: Manage creative adaptations of content for customer engagement across various channels.
- Company: Join a leading company focused on innovative customer experiences and engagement.
- Benefits: Enjoy remote work flexibility and the chance to collaborate with passionate professionals.
- Why this job: Be part of a dynamic team that values creativity and human-centered design.
- Qualifications: Fluent in German with marketing savvy and strong project management skills required.
- Other info: Experience in content adaptation and familiarity with DAM/MLR tools is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Remote 6 Months
POSITION PURPOSE: The company's ambition is to be a recognized leader in customer experience and engagement. The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions. This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centered design.
The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy & Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand. The Content Adaptation Manager will also be in charge of a process on the line between CX Engagement & Channel Team and Content Hub Production team, making sure the briefs are received, uploaded to Fuse and managed with clear understanding on the localization ask.
MAJOR ACCOUNTABILITIES:
- Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets – this can mean existing content adaptation or/and creation of channel specific content from scratch based on Cx Strategy & Design Master Asset story.
- Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner.
- Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets.
- Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions.
- Work together with Content Hub and Cx Activation Director to agree on engagement plan delivery via localization.
MINIMUM REQUIREMENTS:
- Fluent in German.
- Marketing and content savvy, combined with strong Project Management skills to be able to manage multiple workflows at the same time.
- Experience with content adaptation work either in a creative agency or on the customer side.
- Solid understanding of content quality aspects to be able to drive Agency deliverables on time and with the right quality.
- Experience with working with DAM/MLR tools.
DESIRABLE REQUIREMENTS:
- A firm understanding of the regulatory environment in marketing to HCPs.
- Demonstrated strong skills in oral and written communication, project management.
- Highly collaborative, ability to interact and partner with Agencies of choice.
COMPETENCIES:
- Able to manage multiple and complex processes at the same time.
- Embraces a collaborative approach; thrives working closely with stakeholders to make sure their needs are addressed and delivered on time.
- Able to manage complexity, tasks, and interdependencies within timelines.
- Well organized & proactive to make sure things progress according to the plan.
Content Adaptation Manager employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Adaptation Manager
✨Tip Number 1
Familiarise yourself with the company's customer experience strategy. Understanding their approach will help you align your discussions and demonstrate how your skills in content adaptation can enhance their goals.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in content adaptation or project management. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of your past work in content adaptation. Highlight your project management skills and how you've successfully managed multiple workflows, as this is crucial for the role.
✨Tip Number 4
Stay updated on the latest trends in marketing and content creation, particularly in the healthcare sector. This knowledge will not only impress during interviews but also show your commitment to the field.
We think you need these skills to ace Content Adaptation Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Content Adaptation Manager position. Tailor your application to highlight relevant experience in content adaptation and project management.
Craft a Tailored CV: Your CV should reflect your marketing and content expertise, as well as your project management skills. Emphasise any experience with creative agencies or content adaptation work, and ensure it aligns with the job description.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer experience and engagement. Highlight specific examples of how you've successfully managed content adaptation projects and collaborated with teams to meet deadlines.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application demonstrates attention to detail, which is crucial for the Content Adaptation Manager role.
How to prepare for a job interview at JR United Kingdom
✨Understand the Role
Make sure you have a clear understanding of the Content Adaptation Manager role. Familiarise yourself with the responsibilities and how they align with the company's goals in customer experience and engagement.
✨Showcase Your Project Management Skills
Be prepared to discuss your project management experience. Highlight specific examples where you've successfully managed multiple workflows, as this is crucial for the role.
✨Demonstrate Your Marketing Savvy
Since the role requires marketing and content knowledge, come ready to discuss your experience in content adaptation and how you’ve ensured compliance with local regulations in previous roles.
✨Prepare for Collaboration Questions
Expect questions about your collaborative approach. Think of examples where you've worked closely with agencies or stakeholders to deliver projects on time and how you navigated any challenges.