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For Companies At a Glance
- Tasks: Join our team as a Sales Assistant, helping customers and supporting your community.
- Company: H&T is the UK's largest pawnbroker with over 125 years of experience in financial services.
- Benefits: Enjoy 25% off jewellery, flexible holidays, and a chance to earn up to £2k bonus annually.
- Why this job: Be part of a diverse culture that values growth and community impact while building your career.
- Qualifications: Excellent communication skills and a passion for customer service are essential; multilingual skills are a bonus.
- Other info: This is a part-time role (15 hours) on a 12-month fixed-term contract based in Salford.
Work in a team who love what they do and help make H&T a leading retailer and first choice for Financial Services, while supporting your local community. Enjoy a culture that encourages its colleagues, embraces diversity and supports its local communities. Plus, 25% discount on jewellery and watches.
Job Type: Part Time - 15 Hours - This is a 12 months Fixed term contract
Salary: £12.26 per hour*
Location: Salford
The chance to earn up to £2k discretionary bonus over each year pro rated.
About Us
Pawnbroking may not be at the top of everyone's list for their next career move. But, perceptions can be deceiving and there is a lot more to us than meets the eye. We have been around for a long time (over 125 years) and have built a reputation as a community based financial services provider. In fact, we are the largest pawnbroker in the UK. We are also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce focus. We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
About You
- You will have excellent communication skills and be fluent in English.
- Enjoy working in a busy environment and be keen to progress.
- Be passionate about great customer service.
- Be flexible as weekend working will be required.
- If you are multilingual this is an added bonus but not a requirement.
What We Promise You
We promise to invest in you, to help you advance your career and be part of a team that makes a difference to the communities we work in. Everyone who joins us benefits from:
- Salary increment on successful completion of training.
- The opportunity to earn up to £2k discretionary bonus over each year pro rated.
- 30 days pro rated holiday (Including bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
- London weighting is offered for stores inside of the M25.
We Celebrate You!
We believe it's the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
Contact Detail:
H&T Pawnbrokers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Part Time - Salford - 15 Hours - 12 Month FTC
✨Tip Number 1
Familiarise yourself with H&T's values and community involvement. Understanding their commitment to supporting local communities will help you connect with the team during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for great service, which is key for this position.
✨Tip Number 3
Be ready to discuss your flexibility regarding weekend work. Since this role requires it, showing that you're adaptable and willing to meet the needs of the business will make you a more attractive candidate.
✨Tip Number 4
If you have any multilingual skills, be sure to mention them! While it's not a requirement, it can set you apart from other candidates and highlight your ability to connect with a diverse customer base.
We think you need these skills to ace Sales Assistant - Part Time - Salford - 15 Hours - 12 Month FTC
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with H&T's values and community focus. Highlight your alignment with their commitment to diversity and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Emphasise any roles where you demonstrated excellent communication skills and a passion for helping customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at H&T and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at H&T Pawnbrokers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this role heavily relies on creating positive experiences.
✨Demonstrate Team Spirit
Since you'll be working in a team environment, highlight your ability to collaborate effectively with others. Discuss any previous experiences where teamwork led to success, showing that you can contribute positively to the company culture.
✨Be Prepared for a Busy Environment
The job requires working in a fast-paced setting, so be ready to discuss how you handle pressure and multitask. Provide examples of situations where you've thrived in busy environments, showcasing your adaptability and resilience.
✨Embrace Diversity and Change
H&T values diverse thinking and open-mindedness. Be prepared to talk about your experiences with diversity and how you embrace change. This will demonstrate that you align with the company's culture and are ready to contribute to its growth.
