Operations Assistant

Operations Assistant

Romford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support all departments with cleaning, member greetings, and daily operations.
  • Company: Join David Lloyd Clubs, Europe's largest health and fitness operator.
  • Benefits: Enjoy free club membership, discounts, and career progression opportunities.
  • Why this job: Be part of a passionate team in a rewarding environment focused on growth.
  • Qualifications: Enthusiasm and teamwork are key; training provided for the right candidates.
  • Other info: Perfect for high school and college students looking to kickstart their careers.

The predicted salary is between 24000 - 36000 £ per year.

Would you like to join the largest Health and fitness operator in Europe whilst working alongside a proud team with the passion to serve? A career with David Lloyd Clubs as an Operations Assistant is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we give you the tools and opportunity to grow and develop, advance, and progress through our internal training programmes.

We are looking for an Operations Assistant who will act as an ambassador across the Club giving excellent service every day, 7 days a week. You will support all departments with activities such as cleaning, opening and closing tasks, greeting members, and supporting team members wherever needed.

So, what are the benefits of working for David Lloyd Clubs? As part of the Operations team you will enjoy a great range of benefits that you’ll be hard pressed to find anywhere else in the industry:

  • Free Club Membership* for you and your family
  • Discounts on our products such as Swimming / Tennis Lessons and Personal Training.
  • Unlimited 50% discount on food and drinks
  • Opportunity for advancement and career progression
  • Wagestream App allowing you to be paid on demand
  • Benefits Suite

And what qualifications, skills and experience do I need? We are looking for an enthusiastic team member who shows genuine passion when engaging with our members. An emergency response or level 2 health and fitness coach qualification is desirable but not essential. If you are a team player and have the ability to work in a fast-paced environment we can train you on everything else you need to be successful.

So whether you are looking to kick start your career with us for the first time or if you are now retired and looking to stay active and provide brilliant customer service our members can count on; we would love to hear from you.

Operations Assistant employer: David Lloyd Leisure

David Lloyd Clubs is an exceptional employer, offering a vibrant work culture where passion for health and fitness thrives. As an Operations Assistant, you will benefit from free club membership for you and your family, generous discounts on services, and ample opportunities for career advancement through our internal training programmes. Join a supportive team dedicated to delivering outstanding service in a dynamic environment that values personal growth and well-being.
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Contact Detail:

David Lloyd Leisure Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Assistant

✨Tip Number 1

Familiarise yourself with David Lloyd Clubs' values and culture. Understanding what they stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Highlight your customer service skills in conversations or networking opportunities. Since the role involves engaging with members, demonstrating your ability to provide excellent service can set you apart from other candidates.

✨Tip Number 3

Be prepared to discuss your teamwork experience. The Operations Assistant role requires collaboration across various departments, so sharing examples of how you've successfully worked in a team can make a strong impression.

✨Tip Number 4

Show enthusiasm for health and fitness. Whether through personal experiences or interests, conveying your passion for the industry can resonate well with the hiring team and demonstrate your commitment to the role.

We think you need these skills to ace Operations Assistant

Customer Service Skills
Teamwork
Communication Skills
Time Management
Attention to Detail
Problem-Solving Skills
Adaptability
Basic Cleaning Skills
Health and Safety Awareness
Ability to Work in a Fast-Paced Environment
Interpersonal Skills
Organisational Skills
Positive Attitude
Flexibility

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Operations Assistant position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of David Lloyd Clubs that attract you, such as their commitment to excellent service and career progression opportunities.

Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or team environments. If you have any qualifications related to health and fitness, be sure to include them, even if they are not essential.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at David Lloyd Leisure

✨Show Your Enthusiasm

Make sure to express your genuine passion for health and fitness during the interview. David Lloyd Clubs values team members who are excited about engaging with members and contributing to a positive environment.

✨Demonstrate Team Spirit

Highlight your ability to work well in a team. Share examples from your past experiences where you supported colleagues or contributed to a group effort, as this role requires collaboration across various departments.

✨Prepare for Customer Service Scenarios

Be ready to discuss how you would handle different customer service situations. Think of examples where you provided excellent service or resolved issues, as this will showcase your suitability for the ambassador role.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your interest in the role and helps you understand if it's the right fit for you.

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