Customer Service Administrator

Customer Service Administrator Role: Permanent Location: Swindon Working in a busy, vibrant but friendly office, you would provide support to a team of account managers looking after multiple client accounts across various industry sectors. The Role: * Day to day activities include phone and email communication with clients. * Answer end consumer queries i.e. issue refunds * Deal with couriers * General Administration. * Compiling reports. * Quoting customers for ad-hoc services or requests. * Liaising with suppliers and Account Managers Skills and Experience: * Great interpersonal skills * The ability to multi-task * Excellent IT skills and the ability to pick up new software packages is essential. * Experience of working in a busy office environment. * Good customer service skills and attention to detail required. * Flexibility, working alone or as part of a team. * Previous and proven experience in a commercial customer service/administration environment Benefits: * Competitive salary * Parking On Site * 40 Hour week * Working hours 9:00 to 5:30, Mon – Fri Our client is based outside of Swindon and your own transport would be essential for this role