Group Charter Sales Manager

TARCG Aviation is currently looking for an experienced Group Charter Broker to establish and manage a dedicated division with our client based in Central London. The successful candidate will be backed by a commercial and operations team, and will be initially tasked with generating new sales leads and building upon the charters already undertaken.

After a successful six months to agreed targets, you will then be tasked with recruiting additional personnel to grow the division.

• Client Relationship Management:
  • Build and maintain strong relationships with key stakeholders, decision-makers, and influencers within corporate accounts.
  • Outreach and make outbound sales calls and prospecting for new clients.
  • Manage a portfolio of high-value or key clients.
  • Understand the specific needs and requirements of each account and provide tailored solutions to meet their objectives.
  • Serve as the primary point of contact for our clients, ensuring excellent customer service and satisfaction.
  • Proactively address and resolve any issues or concerns raised by clients, maintaining a high level of responsiveness and professionalism.
  • Cross-sell with our Lifestyle department.
• Business Development Strategy:
  • Develop and implement account strategies to achieve client satisfaction and business growth.
  • Identify upselling and cross-selling opportunities.
  • Collaborate with internal teams, including private aircraft sales, marketing, and product development, to align strategies and leverage resources effectively.
  • Monitor industry trends, competitor activities, and customer feedback to recommend strategic adjustments and improvements.
  • Attend trade shows.
• Sales and Negotiation:
  • Manage client group charter requests, assisting the CEO in achieving sales targets and revenue goals.
  • Negotiate contracts and close deals successfully with clients.

Qualifications and Skills:

• Strong negotiation skills, with a track record of broking in the Group Charter space.
• Exceptional interpersonal and communication skills to build rapport with corporate clients and internal stakeholders.
• Highly organised.
• Self-motivated and results-oriented, with the ability to work independently and manage multiple priorities.
• Proficiency in using CRM software (Zoho) and other sales tools to track and manage corporate accounts.
• Flexibility to travel as required for client meetings, industry events, and conferences.
• You will have experience within the Group Charter industry.
• Ability to manage people and recruit.
• Additional languages would be advantageous.

If you meet the above requirements and would like to be considered for this role, please send your updated resume to Ross Maclean-Bryant at ross@tarcg.com.