Group Charter Sales Manager

Job Title: Group Charter Sales Manager

Location: London

Salary: Dependant on experience (+commission)

Job Type: Permanent

Benefits: 25 days annual leave (+bank holidays), private medical cover, cycle to work scheme, season ticket loan, dog-friendly office

TARCG Aviation is currently looking for an experienced Group Charter Broker to establish and manage a dedicated division with our client based in Central London. The successful candidate will be backed by a commercial and operations team, and will be initially tasked with generating new sales leads and building upon the charters already undertaken.

After a successful six months to agreed targets, you will then be tasked with recruiting additional personnel to grow the division.

Client Relationship Management:

• Build and maintain strong relationships with key stakeholders, decision-makers, and influencers within corporate accounts.
• Outreach and make outbound sales calls and prospecting for new clients.
• Manage a portfolio of high-value or key clients.
• Understand the specific needs and requirements of each account and provide tailored solutions to meet their objectives.
• Serve as the primary point of contact for our clients, ensuring excellent customer service and satisfaction.
• Proactively address and resolve any issues or concerns raised by clients, maintaining a high level of responsiveness and professionalism.
• Address and resolve client issues and concerns.
• Cross-sell with our Lifestyle department.

Business Development Strategy:

• Develop and implement account strategies to achieve client satisfaction and business growth.
• Outreach and make outbound sales calls and prospecting for new clients.
• Identify upselling and cross-selling opportunities.
• Collaborate with internal teams, including private aircraft sales, marketing, and product development, to align strategies and leverage resources effectively.
• Monitor industry trends, competitor activities, and customer feedback to recommend strategic adjustments and improvements.
• Attend trade shows.

Sales and Negotiation:

• Manage client group charter requests, assisting the CEO in achieving sales targets and revenue goals.
• Negotiate contracts and close deals successfully with clients.

Qualifications and Skills

• Strong negotiation skills, with a track record of broking in the Group Charter space.
• Exceptional interpersonal and communication skills to build rapport with corporate clients and internal stakeholders.
• Highly organised.
• Self-motivated and results-oriented, with the ability to work independently and manage multiple priorities.
• Proficiency in using CRM software (Zoho) and other sales tools to track and manage corporate accounts.
• Flexibility to travel as required for client meetings, industry events, and conferences.
• You will have experience within the Group Charter industry.
• Ability to manage people and recruit.
• Additional languages would be advantageous.

If you meet the above requirements and would like to be considered for this role, please send your updated resume to Ross Maclean-Bryant at ross@tarcg.com

TARCG is acting as an employment business in relation to this vacancy. By applying to this advert, you give consent to TARCG holding & processing your personal data for the purpose of work finding services. TARCG is The Aviation Recruitment & Consulting Group.