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- Tasks: Lead CRM strategy and build relationships with top global retailers.
- Company: Join a leading AI MarTech SaaS company with 15 global offices and over 1500 employees.
- Benefits: Enjoy a secure position in a successful public company with great perks.
- Why this job: Make an impact in the retail sector while collaborating with talented professionals.
- Qualifications: Must have deep CRM marketing knowledge and experience in retail/eCommerce.
- Other info: Work cross-functionally with various teams to enhance customer journeys.
The predicted salary is between 43200 - 72000 £ per year.
This is a fantastic opportunity to build relationships with some of the world's largest retailers and direct their CRM strategy while working for a hugely successful AI MarTech SaaS.
The Company
- Founded by some of the biggest names in technology
- 15 global offices
- Over 1500 employees
- Highly successful and secure public company
The Role
- Build relationships with some of the biggest retailers in the world
- Plan and deliver CRM strategy and customer journey mapping
- Work cross-functionally within the Professional Services team alongside CS Directors, CRM Managers, Campaign Managers, ESP professionals and Project Managers.
Requirements
- Deep CRM marketing knowledge and strategy experience
- Retail / eCommerce client experience
- Expertise in CRM / ESP / CDP technologies
CRM Strategy Director at AI CRM MarTech SaaS employer: Grey Matter Recruitment
Contact Detail:
Grey Matter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Strategy Director at AI CRM MarTech SaaS
✨Tip Number 1
Network with professionals in the retail and eCommerce sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues or clients who can provide insights into CRM strategies and technologies.
✨Tip Number 2
Familiarise yourself with the latest trends in AI and MarTech. Understanding how these technologies are shaping CRM strategies will give you an edge in discussions and interviews.
✨Tip Number 3
Prepare to discuss specific case studies or examples from your past experience that demonstrate your ability to build relationships and deliver successful CRM strategies, especially within the retail space.
✨Tip Number 4
Engage with our company on social media and follow our updates. This will not only keep you informed about our culture and values but also help you tailor your approach when you apply through our website.
We think you need these skills to ace CRM Strategy Director at AI CRM MarTech SaaS
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the CRM Strategy Director position. Understand the key responsibilities and requirements, especially focusing on CRM marketing knowledge and experience in retail or eCommerce.
Tailor Your CV: Customise your CV to highlight relevant experience in CRM strategy and any previous roles that involved working with large retailers. Use specific examples that demonstrate your expertise in CRM, ESP, and CDP technologies.
Craft a Compelling Cover Letter: Write a cover letter that not only showcases your qualifications but also expresses your enthusiasm for the role. Mention how your background aligns with the company's goals and how you can contribute to their success in the AI MarTech space.
Highlight Cross-Functional Experience: In your application, emphasise any experience you have working cross-functionally with teams such as Customer Success, Campaign Management, or Project Management. This will show that you can collaborate effectively within the Professional Services team.
How to prepare for a job interview at Grey Matter Recruitment
✨Showcase Your CRM Expertise
Make sure to highlight your deep knowledge of CRM marketing and strategy during the interview. Be prepared to discuss specific examples from your past experiences, especially those related to retail or eCommerce, as this will demonstrate your capability to handle the role effectively.
✨Understand the Company’s Technology
Familiarise yourself with the AI MarTech SaaS landscape, particularly the CRM, ESP, and CDP technologies that the company uses. This will not only show your interest in the role but also allow you to engage in meaningful discussions about how you can leverage these technologies to enhance their CRM strategy.
✨Prepare for Cross-Functional Collaboration
Since the role involves working closely with various teams, think of examples where you've successfully collaborated with different departments. Be ready to explain how you can bridge gaps between teams like Professional Services, Campaign Management, and Customer Success to drive effective CRM strategies.
✨Build Relationships in the Interview
Remember that building relationships is key in this role. Approach the interview as an opportunity to connect with the interviewers. Ask insightful questions about their current CRM strategies and express genuine interest in their challenges and successes, which will help you stand out as a candidate who values collaboration.
