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For Companies At a Glance
- Tasks: Engage customers and provide an unforgettable shopping experience while maintaining store standards.
- Company: Join The North Face, part of VF, a global leader in sustainable apparel.
- Benefits: Enjoy 50% staff discounts, tailored training, and a supportive culture focused on well-being.
- Why this job: Be part of a community that values curiosity, integrity, and personal growth in a vibrant retail environment.
- Qualifications: No prior experience needed; just bring your passion for customer service and a positive attitude!
- Other info: Flexible hours required, including weekends and holidays; embrace diversity and authenticity at work.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We are looking for a passionate Sales Associate (fixed-term 6 months, part-time 10hr) to join our The North Face team based in Kingston Upon Thames. As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.
The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.
We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.
How you’ll make a difference
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand's place within the market
- Following all operational procedures in the store and in the stock room
What makes you the perfect Sales Associate?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store.
- You are passionate about our brand, fashion, and retail in general.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
- Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%!). And we offer the same. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Contact Detail:
VF Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Fixed-Term, Part-Time 10hr)
✨Tip Number 1
Familiarise yourself with The North Face brand and its products. Understanding the brand's values and current trends will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills in any interactions you have prior to the interview. Whether it's in a retail setting or elsewhere, demonstrating your ability to engage positively with customers can set you apart.
✨Tip Number 3
Prepare to discuss how you embody the company's Guiding Principles. Think of examples from your past experiences that illustrate your integrity, curiosity, and empathy, as these traits are highly valued by The North Face.
✨Tip Number 4
Be ready to express your flexibility regarding working hours. Since the role requires availability on weekends and holidays, showing your willingness to adapt can make a strong impression on the hiring team.
We think you need these skills to ace Sales Associate (Fixed-Term, Part-Time 10hr)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The North Face is looking for in a Sales Associate. Highlight your passion for customer service and retail, as well as your enthusiasm for the brand.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the job requirements. Emphasise any previous customer service roles or experiences that demonstrate your ability to engage with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for The North Face. Mention specific reasons why you want to work there and how you embody their Guiding Principles. Be sure to express your flexibility regarding working hours.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at VF Corporation
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with the role's expectations.
✨Demonstrate Knowledge of The North Face
Research The North Face and its products before the interview. Being able to discuss the brand's values, current trends, and product offerings will show your genuine interest and help you stand out as a candidate.
✨Emphasise Your Team Spirit
Highlight your ability to work well in a team environment. Share experiences where you've collaborated with others to achieve a common goal, as teamwork is essential in delivering a memorable shopping experience.
✨Exhibit Flexibility and a Positive Attitude
Be prepared to discuss your flexibility regarding working hours, including weekends and holidays. A positive can-do attitude is crucial, so convey your willingness to adapt and face challenges head-on.
