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For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage store operations daily.
- Company: Join a dynamic team at Shell, a leader in the industry.
- Benefits: Enjoy flexible schedules, competitive pay, and fantastic perks.
- Why this job: Kickstart your career in a fun environment with growth opportunities.
- Qualifications: Must be 18+, with great communication skills and a team spirit.
- Other info: This is an entry-level, full-time position in the restaurant industry.
The predicted salary is between 24000 - 36000 £ per year.
Join Our Shell Team as a Customer Service Representative!
We are looking for talented individuals to join our growing company. Enjoy flexible schedules, competitive pay, and excellent benefits. Apply today and take your career to the next level!
Position Summary
As a CSR, your responsibilities include providing excellent customer service, operating a cash register and lottery machine, managing inventory, and maintaining store cleanliness.
Responsibilities
- Provide fast, friendly customer service to all guests.
- Operate a cash register and lottery machine.
- Track inventory of cigarettes and lottery tickets.
- Clean store and parking lot as needed.
- Process vendor deliveries and restock products.
- Complete daily transaction paperwork.
Requirements
- Minimum age 18.
- Excellent communication skills.
- Physical ability to move up to 50 lbs.
- Ability to operate a POS system.
- Basic math and communication skills.
- Enthusiastic team player committed to customer service.
Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industry: Restaurants
This job is active and accepting applications.
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GOCO Customer Service Representative employer: Teamgilligan
Contact Detail:
Teamgilligan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GOCO Customer Service Representative
✨Tip Number 1
Familiarise yourself with the products and services offered at Shell. Knowing the ins and outs of what you’ll be selling, especially cigarettes and lottery tickets, will help you provide better service and answer customer queries confidently.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being able to communicate clearly and effectively is crucial for a Customer Service Representative role, so honing these skills can set you apart from other candidates.
✨Tip Number 3
Get comfortable with cash handling and operating a POS system. If you have experience with cash registers or similar technology, mention it during your interview. If not, consider doing some research or practice to boost your confidence.
✨Tip Number 4
Show your enthusiasm for teamwork and customer service during your interactions with us. Share examples of how you've worked well in a team or provided excellent service in previous roles, as this will demonstrate your commitment to the values we uphold at StudySmarter.
We think you need these skills to ace GOCO Customer Service Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, cash handling, and teamwork. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and why you're a great fit for the team.
Highlight Communication Skills: Since excellent communication skills are a requirement, provide examples in your application that demonstrate your ability to communicate effectively with customers and colleagues.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Teamgilligan
✨Show Your Enthusiasm
As a Customer Service Representative, your attitude matters. Make sure to express your enthusiasm for the role and the company during the interview. A positive attitude can set you apart from other candidates.
✨Demonstrate Communication Skills
Since excellent communication is key in this role, prepare to showcase your ability to communicate clearly and effectively. Practice answering common interview questions and consider how you can convey your thoughts concisely.
✨Familiarise Yourself with POS Systems
Understanding how to operate a POS system is crucial for this position. If you have experience with similar systems, be ready to discuss it. If not, do some research on common POS functionalities to show your willingness to learn.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your customer service skills. Think of examples from past experiences where you successfully handled difficult situations or provided exceptional service, as these will demonstrate your capability in the role.
