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- Tasks: Provide remote and onsite IT support, resolving incidents via a ticketing system.
- Company: Join a prestigious business in Clifton, Bristol, known for integrity and resilience.
- Benefits: Gain exposure to diverse technologies and develop your skills in a supportive environment.
- Why this job: Perfect entry-level role for tech enthusiasts eager to kickstart their IT career.
- Qualifications: Tech-savvy individuals with a technical background; knowledge of Active Directory preferred.
- Other info: Experience with Google software and hardware support is a bonus.
The predicted salary is between 24000 - 36000 £ per year.
We are representing a prestigious business based in Clifton, Bristol, that values integrity, spirit, and resilience. They are looking for a Senior IT Technician to join their enterprise level IT department.
As the IT Technician, you will perform remote and onsite support to customers through a ticketing system, resolving incidents and service requests quickly and efficiently. You will gain exposure to a range of technologies and have the opportunity to further develop your skills.
We are looking for:
- Tech savvy individuals, ideally with a technical background/education
- Knowledge of Active Directory
It would be a bonus if you had:
- Experience with the Google software suite
- Experience supporting hardware including PCs, phones, and printers
This is a great entry level opportunity for someone looking to get into the IT industry. If this sounds of interest, please apply today!
IT Helpdesk Technician employer: Tria Recruitment
Contact Detail:
Tria Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Helpdesk Technician
✨Tip Number 1
Familiarise yourself with the ticketing systems commonly used in IT support. Being able to demonstrate your understanding of how these systems work can set you apart during interviews.
✨Tip Number 2
Brush up on your knowledge of Active Directory, as it's a key requirement for this role. Consider taking online courses or tutorials to enhance your skills and show your commitment to learning.
✨Tip Number 3
Gain hands-on experience with the Google software suite if you haven't already. Familiarity with these tools can be a significant advantage, so try using them in personal projects or volunteer work.
✨Tip Number 4
Network with professionals in the IT field, especially those who work in helpdesk roles. Attend local meetups or join online forums to learn from their experiences and potentially get referrals.
We think you need these skills to ace IT Helpdesk Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to IT support. Emphasise any technical education or certifications you have, especially in areas like Active Directory.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your problem-solving abilities. Mention specific experiences where you've successfully resolved technical issues, as this will resonate with the hiring team.
Showcase Technical Skills: In your application, clearly list your technical skills, including familiarity with the Google software suite and any hardware support experience. This will help demonstrate your readiness for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT role.
How to prepare for a job interview at Tria Recruitment
✨Show Your Technical Knowledge
Make sure to brush up on your knowledge of Active Directory and any relevant technologies. Be prepared to discuss your experience with hardware support, including PCs, phones, and printers, as this will demonstrate your technical competence.
✨Demonstrate Problem-Solving Skills
Since the role involves resolving incidents and service requests, be ready to share examples of how you've successfully solved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with the Company Culture
Research the company’s values of integrity, spirit, and resilience. During the interview, try to align your answers with these values to show that you would be a good cultural fit for the team.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you assess if the company is the right fit for you. Consider asking about opportunities for skill development or the technologies they use.
