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- Tasks: Join us as a Technical Assistant, ensuring top-notch standards in our Grantham factory.
- Company: Northwood is a leading family-owned manufacturer of paper hygiene products across the UK and Europe.
- Benefits: Enjoy perks like free products, discounts, wellness programmes, and a company pension.
- Why this job: Be part of a dynamic team focused on quality, innovation, and continuous improvement in a thriving industry.
- Qualifications: 2 years in manufacturing, preferably in a technical role; HACCP level 1 and internal auditing experience preferred.
- Other info: This is a fixed-term position with a Monday to Friday schedule, perfect for balancing work and studies.
The predicted salary is between 28800 - 43200 £ per year.
Are you a Technical Assistant looking to develop your career in a major paper product manufacturer based at our site in Grantham? We are looking for a Technical Assistant who can ensure best technical standards are maintained in the factory and communication of technical and quality throughout the departments as well as ensuring we meet and exceed the customers’ expectations. You will be working Monday to Friday - 38.75 hours per week. This role is a fixed term position
Responsibilities include:
- As appropriate to write new & develop existing work instructions and product specifications for the immediate and wider site teams.
- Cover QA department where required, intaking of materials and detailed line checks.
- Responsible for the generation of Internal specifications in line with the customer specifications.
- Responsible for the NCR system, from control to escalation to suppliers, working closely with procurement to resolve issues/co-ordinate trials and concessions as required.
- Actively involved in close out of non-conformances from external audits carried out.
- Working alongside the team to ensure all equipment are captured and within calibration, including arrangement of onsite calibrations.
- To manage any customer complaints received, maintaining the internal database and analysing & trending as required.
- Ensure that all complaints are fully investigated, closed out and any root cause improvement actions implemented.
- Carry out internal/GMP audits as scheduled.
- Factory go live – ensuring all documentation is ready for launch products.
- Completion of system audits as required by the business.
- Driver of close out of non-conformances from external audits carried out.
- Ensure the site is meeting compliance to customer codes of practices.
- Performing traceability and business continuity tests, actions closed out as required.
- Conduct training when required and to ensure compliance.
- Maintaining technical communications to all departments.
- Prepare and ensure compliance for all audits undertaken.
- Data entry on spreadsheets & Completion of integrity data/ Environmental/ KC.
- To proactively work with the wider team to implement continual improvement and cost reduction initiatives across our business.
Experienced:
- Proficiency at Microsoft Office programmes such as Word and Excel.
- 2 years manufacturing experience preferably within a technical area.
- Experience working in the food industry and manufacturing.
- HACCP level 1.
- Internal auditing experience.
- Knowledge of specifications and customer portals is preferred but not essential, as training will be given.
- Understanding of BRC and other customer COPS’s.
- Training experience.
About Company
Northwood is a family-owned group of associated companies that provide the manufacturing, supply and transportation of paper hygiene and wiping products for both the away-from-home and consumer market. Our mission is to be the market-leading partner of choice in the away from home tissue industry. One of only a small handful of companies in the UK market that is fully vertically integrated; Northwood is involved at each point in the supply chain, from raw material supply, tissue and towel manufacturing, end-user product converting, storage and transportation.
We are a highly successful, award-winning and ambitious business that has grown from a humble paper sales business to a market leader employing over 800 colleagues, across 11 sites in the UK and Spain. We differentiate ourselves by excelling in product quality alongside market-leading service and sales support.
DE&I
At Northwood, we are committed to fostering an inclusive and diverse environment where everyone is welcomed and respected. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs. We are dedicated to providing equal opportunities for all.
Benefits:
- Company pension
- Life assurance
- Free company products
- Free on-site parking
- Food, retail, holidays, cinema, and gyms discounts
- Wellness programmes, including Employee Assistance Program and OnDemand GP service
Technical Assistant - FTC employer: Northwood
Contact Detail:
Northwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant - FTC
✨Tip Number 1
Familiarise yourself with the specific technical standards and quality requirements in the paper product manufacturing industry. Understanding these will help you demonstrate your knowledge during interviews and show that you're ready to contribute from day one.
✨Tip Number 2
Network with professionals in the food industry and manufacturing sectors, especially those who have experience with HACCP and BRC standards. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with internal auditing and compliance during the interview. Highlight any relevant examples where you've successfully managed non-conformances or improved processes, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Showcase your proficiency in Microsoft Office, particularly Excel, as data entry and analysis are key parts of the job. Consider preparing a few examples of how you've used these tools effectively in past roles to illustrate your capabilities.
We think you need these skills to ace Technical Assistant - FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in manufacturing and technical roles. Emphasise any specific skills related to quality assurance, internal auditing, and compliance with industry standards.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Technical Assistant role at Northwood. Mention how your background aligns with their mission and values, particularly in maintaining high technical standards and customer satisfaction.
Highlight Relevant Experience: When detailing your work history, focus on your experience in the food industry and any roles that involved technical writing or quality control. Use specific examples to demonstrate your problem-solving skills and ability to manage customer complaints.
Showcase Your Technical Skills: Mention your proficiency in Microsoft Office, especially Excel, as well as any experience with HACCP and BRC standards. If you have knowledge of specifications and customer portals, be sure to include that too, as it will strengthen your application.
How to prepare for a job interview at Northwood
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to manufacturing and quality assurance. Be prepared to discuss your experience with work instructions, product specifications, and any relevant auditing processes.
✨Showcase Your Problem-Solving Skills
Be ready to provide examples of how you've handled non-conformances or customer complaints in the past. Highlight your ability to analyse issues and implement effective solutions, as this is crucial for the role.
✨Familiarise Yourself with Compliance Standards
Understand the basics of BRC and HACCP standards, as well as customer codes of practice. This will demonstrate your commitment to maintaining high technical standards and compliance within the factory.
✨Emphasise Team Collaboration
Since the role involves working closely with various departments, be prepared to discuss your experience in teamwork and communication. Share examples of how you've successfully collaborated with others to achieve common goals.
