Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Certification Officer, assessing seafarers' applications and issuing certificates.
- Company: Brook Street supports the government and is dedicated to the maritime sector.
- Benefits: Enjoy full training, a supportive team, and a chance to kickstart your Civil Service career.
- Why this job: Make a real impact in the maritime industry while developing valuable skills in a dynamic environment.
- Qualifications: No maritime experience needed; just bring your motivation, attention to detail, and communication skills.
- Other info: This is an office-based role with guaranteed interviews for veterans and candidates with disabilities.
The predicted salary is between 28800 - 43200 £ per year.
Location: Southampton
Contract Type: Full-Time, Temporary (Until 31st December 2025)
Working Hours: Monday to Friday - 37 hours per week
Work Location: Office-based (On Client Site)
Brook Street are proud to be supporting a government client in their search for Certification Officers to join their team in Southampton. This is an excellent opportunity for a detail-oriented individual looking to begin or develop a career within the Civil Service, particularly in a role supporting the UK's maritime sector.
About The Role
As a Certification Officer, you will play a key part in the Seafarer Services branch, responsible for assessing seafarers' applications to ensure they meet required certification standards. This includes reviewing submitted documentation, assessing eligibility, issuing relevant certificates, and communicating with applicants where further information is needed. No previous maritime experience is required - full training will be provided.
Key Responsibilities
- Review and assess physical and digital certification documents submitted by seafarers
- Process applications in line with regulatory criteria and service level agreements
- Contact applicants to request missing information or clarify documentation
- Issue Certificates of Competency and Endorsements for qualified seafarers
- Respond to telephone and email enquiries from seafarers, colleges, and shipping companies
- Record and track incoming mail and emails using internal systems
- Support administrative projects and initiatives aimed at improving service delivery
About You
We are looking for someone who is:
- Highly motivated with a positive, flexible attitude and a keen desire to learn
- Detail-oriented, with experience in handling data accurately
- Proficient in Microsoft Outlook and Excel
- Skilled in communicating with customers via phone and email
- Organised with strong time management skills and the ability to prioritise tasks
- An excellent communicator, both written and verbal, with a professional approach
Additional Information
This is an office-based role. The successful candidate will be required to undergo a 3-year activity check and a Basic DBS clearance.
Apply now to join a dynamic team and support a vital part of the maritime industry - this is your chance to start a rewarding career within the Civil Service!
Certification/Admin Officer employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Certification/Admin Officer
✨Tip Number 1
Familiarise yourself with the maritime sector and the specific certification processes involved. Understanding the basics of seafarer certifications will help you stand out during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Microsoft Outlook and Excel skills, as these are crucial for the role. Consider taking a quick online course or tutorial to ensure you're comfortable with data handling and communication tools used in the office.
✨Tip Number 3
Practice your communication skills, especially over the phone and via email. Since you'll be interacting with applicants and other stakeholders, being clear and professional in your communication will be key to your success.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will help illustrate your ability to prioritise and handle the responsibilities of the Certification Officer role effectively.
We think you need these skills to ace Certification/Admin Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Certification/Admin Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Skills: Emphasise your detail-oriented nature, proficiency in Microsoft Outlook and Excel, and strong communication skills in both written and verbal forms. Provide specific examples from your past experiences that demonstrate these abilities.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are interested in this role and how you can contribute to the maritime sector. Make sure to express your motivation and willingness to learn.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Certification/Admin Officer role.
How to prepare for a job interview at Virtual Bridges
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Certification Officer. Familiarise yourself with the maritime sector and the importance of certification standards, as this will show your genuine interest in the role.
✨Highlight Your Attention to Detail
Since the role requires a detail-oriented individual, prepare examples from your past experiences where you successfully handled data accurately or managed documentation. This will demonstrate your capability to meet the job's requirements.
✨Showcase Your Communication Skills
As you'll be communicating with applicants and other stakeholders, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated in previous roles, whether through phone or email.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the training process, team dynamics, or future projects. It shows your enthusiasm for the position and helps you assess if the role is the right fit for you.
