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- Tasks: Support customers with mental health needs to enhance their daily living skills and confidence.
- Company: Sanctuary Supported Living is a not-for-profit organisation focused on personalised housing and care services.
- Benefits: Enjoy online discounts, health plans, and extensive learning opportunities.
- Why this job: Make a real impact in people's lives while growing your career in a supportive environment.
- Qualifications: A caring attitude, good communication skills, and a Level 2 NVQ in Health and Social Care are preferred.
- Other info: Diversity and inclusion are core values; we welcome applicants from all backgrounds.
Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at Byron Road, Sheffield. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day. And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.
The role of Support Assistant will include:
- Providing support to encourage our customers with mental health needs to maximise their own potential
- Providing a high quality, hands-on support service
- Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
- Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
- Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
- Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices
Skills and experiences:
- A caring, approachable nature and a confident ‘can-do’ attitude
- Ability to keep accurate records and clearly communicate relevant information to team members
- Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
- Experience of working as a member of a team
- A positive and accepting approach to customers whatever their needs
- Level 2 NVQ Health and Social Care, or willing to work towards
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- A wide range of learning and development opportunities
We are only currently accepting applications from those with the right to work in the UK. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Bank Support Assistant employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Support Assistant
✨Tip Number 1
Familiarise yourself with the values and mission of Sanctuary Supported Living. Understanding their commitment to customer care and community support will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any relevant experience you have in health and social care, especially if it involves supporting individuals with mental health needs. Be prepared to share specific examples of how you've made a positive impact in similar roles.
✨Tip Number 3
Demonstrate your communication skills by engaging with current employees or alumni from Sanctuary Supported Living on platforms like LinkedIn. This can provide insights into the company culture and expectations, which you can reference in your conversations.
✨Tip Number 4
Prepare to discuss your approach to teamwork and collaboration, as these are key aspects of the Support Assistant role. Think of examples where you've successfully worked within a team to achieve a common goal, particularly in a care setting.
We think you need these skills to ace Bank Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Bank Support Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in health and social care. Use bullet points for clarity and focus on achievements that demonstrate your ability to support individuals with mental health needs.
Write a Strong Cover Letter: In your cover letter, express your passion for helping others and your understanding of the importance of supporting customers in their daily lives. Mention specific examples from your past experiences that showcase your caring nature and communication skills.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in the support role.
How to prepare for a job interview at Sanctuary Group
✨Show Your Caring Nature
As a Support Assistant, it's crucial to demonstrate your caring and approachable nature during the interview. Share examples from your past experiences where you have supported individuals, especially those with mental health needs, to highlight your empathy and understanding.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would build positive relationships with customers and collaborate with team members and external agencies.
✨Highlight Teamwork Experience
Since working as part of a team is vital, come ready to discuss your previous teamwork experiences. Provide specific examples of how you contributed to a team’s success and how you handled any challenges that arose.
✨Demonstrate a 'Can-Do' Attitude
A confident 'can-do' attitude is key for this position. During the interview, express your willingness to take on challenges and learn new skills. Share instances where you overcame obstacles or adapted to new situations to show your resilience.
