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- Tasks: Assist in managing property valuations and liaise with valuers and internal teams.
- Company: Join OSB Group, a specialist mortgage lender passionate about people and collaboration.
- Benefits: Enjoy hybrid working, enhanced family benefits, and an annual bonus opportunity.
- Why this job: Develop your skills in a supportive environment while making impactful property decisions.
- Qualifications: Experience in property roles, strong Microsoft Office skills, and excellent communication abilities required.
- Other info: We value diversity and encourage all candidates to apply, even if you don't meet every requirement.
The predicted salary is between 22000 - 26000 £ per year.
About the team:
As a Valuation Services Assistant, you will be part of the Valuation Services team, which plays a vital role in supporting the Bank's property-related decision-making. The team is responsible for managing the valuation process across the group's brands, ensuring property valuations are accurate, consistent, and delivered on time. By liaising with third-party valuers, panel managers, and key internal stakeholders, the team provides the insights and assurance needed to underpin lending decisions, risk management, and strategic planning.
What you will be doing:
As a Valuation Services Assistant, you will play a key role in shaping confident property decisions across our brands. You will be responsible for instructing third-party valuers and panel managers, while proactively managing the property valuation process. In this position, you will have the opportunity to work closely with both internal teams and external stakeholders, ensuring the smooth delivery of accurate, timely valuations that support critical business decisions. This is an exciting opportunity to develop your expertise in a collaborative environment where your attention to detail and communication skills will have real impact.
Your responsibilities will include:
- Update and maintain casework on the Department's valuation tracker and the company's online database systems, using the systems both for workflow purposes and for updating case notes.
- Instruct third party independent valuation using relevant IT platforms and updating case management systems.
- Manage valuation quote requests within agreed SLA.
- Chase and process valuation instructions prior to and following receipt of valuation reports within agreed SLA.
- Maintain strong relationships with our valuers and panel managers.
- Carry out other administration tasks as requested.
- Work closely with the Sales, Operations and Underwriting teams to ensure communications are clear and concise and to support these stakeholders with business initiatives.
What’s in it for you?
We offer a base salary dependent on experience of between £26,000 - £30,000 and a competitive benefits package including:
- Enhanced family-focused benefits
- Hybrid-working
- Annual bonus opportunity
About Us:
OSB Group is a specialist mortgage lender and retail savings bank. Alongside passion for our products and customers, we’re passionate about our people and want to continue building a collaborative and engaging environment!
Do you have the skills?
We are looking for talented individuals who have the experience and knowledge set out below:
- Previous work experience in a property environment in an office-based role working with customers and third parties (e.g. estate agency, lettings)
- Good knowledge of the property market
- Skilled in Microsoft Office, particularly Word and Excel
- Excellent communication skills, with the ability to engage confidently at all levels
- High attention to detail and accuracy in work
Next Steps:
Interested? Apply now! Still considering? Hear from our team or learn more about our recruitment process: OSB Careers. We believe in a personalised and inclusive approach, ensuring the process is relevant and conversational. If you need any adjustments or support, we’re here to make sure you can show your best self.
Diversity, Equity & Inclusion:
Not sure if you meet all the criteria? Let us decide. Studies show that candidates from underrepresented backgrounds often feel they need to meet 100% of the criteria before applying. At OSB, we value the unique perspectives and experiences that diversity brings. We’re committed to creating an inclusive space where everyone feels empowered to apply - even if you don’t check every box. We actively promote diversity at all levels, with Board-level Diversity Champions monitoring our progress. We’re proud to be signatories of the Women in Finance Charter, supporting the growth of senior women in our sector. Our commitment extends to treating all employees and applicants equitably, ensuring fairness and respect for all.
Valuation Services Assistant - Fareham employer: OSB
Contact Detail:
OSB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Valuation Services Assistant - Fareham
✨Tip Number 1
Familiarise yourself with the property market and current trends. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the industry.
✨Tip Number 2
Network with professionals in the property sector, especially those who work with valuation services. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and Word. Being proficient in these tools is crucial for managing casework and communicating effectively within the team.
✨Tip Number 4
Prepare to discuss your previous experiences in property-related roles during the interview. Highlight specific examples where your attention to detail and communication skills made a positive impact.
We think you need these skills to ace Valuation Services Assistant - Fareham
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Valuation Services Assistant. Familiarise yourself with the valuation process and how it supports property-related decision-making.
Tailor Your CV: Highlight your previous experience in a property environment and any relevant skills, particularly in Microsoft Office. Make sure to emphasise your attention to detail and communication skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific experiences that demonstrate your ability to manage relationships with valuers and panel managers effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as accuracy is key in this role. A polished application reflects your attention to detail.
How to prepare for a job interview at OSB
✨Know Your Property Market
Familiarise yourself with the current trends and key players in the property market. Being able to discuss recent developments or changes will show your genuine interest and understanding of the industry.
✨Highlight Your Communication Skills
Since the role involves liaising with various stakeholders, be prepared to demonstrate your communication skills. Share examples of how you've effectively communicated in previous roles, especially in challenging situations.
✨Showcase Attention to Detail
This position requires a high level of accuracy. Prepare to discuss specific instances where your attention to detail made a significant impact on a project or task, emphasising the importance of precision in valuation processes.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the role and the company. Ask about the team dynamics, the tools they use for valuation, or how success is measured in this position.
