Sales Operations Manager

This is a fantastic opportunity for a senior person to support a dynamic commercial team for this specialist consulting firm. They provide a range of strategic analytical services centred on leading-edge AI to major corporates and academics across the world, often based on complex and business-critical scenarios.Commercial operations is centred around their sales and business development team which is highly specialised, managing the full-range of client-facing services from marketing, lead generation, bid-writing, commercial contracts, forecasting, reporting and hand-over to delivery teams. As Commercial Operations Manager (i.e. Sales Operations) you will work alongside them to support, streamline and optimise all their activities.This is a highly sophisticated business, based on best industry practice, and you will be accountable for developing, evolving and maintaining the commercial processes that underpin this standard of operation.It is a highly professional and people-centric company where your career and well-being are given the highest priority.The roleAssess, define and realign all sales processes and assure best practice throughoutEmbed processes within CRM framework and establish dashboards for key metrics across the entire CRM processAnalysis and reporting on metrics helping to identify trends, opportunities and potential issuesInput to and output from CRM across entire commercial process, constantly seeking opportunities for process improvements and increased efficienciesAssure effective collaboration with associated internal and external teams to optimise successful project outcomesWork closely with the sales, legal and commercial teams in the sales process, gathering input for bid-writing, commercial content and legal reviewLiaison with legal team for contract reviews reporting back on business risk, compliance and accurate reflection of sales conclusionsOversight of all bid content in terms of design, accuracy, compliance, timescales and relevanceMaintain a bid library of leading-edge and compelling content collaborating with internal subject matter expertsWhat we needStrong sales ops track record supporting a business development function covering all stages in the CRM processThis must have concerned supporting sales of complex solutions for business strategy or technical consultingEvidence of being strongly process-led with experience of redefining and implementing process change to meet business needsHighly numerate and excellent attention to detail, especially around the written wordExcellent grasp of contracts and ability to credibly bridge the sales function with legal, financial and delivery teamsStrong evidence of implementing and maintaining operational excellence across the sales functionSuperb influencing and communication skills and ability to juggle many projects simultaneouslyDegree in business or STEM subjectIn return you will receive an earnings in the region of £55,000 per annum, a small bonus plus an excellent pension. The organisation is based in the South East of England however the role can be 100% home-based.