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- Tasks: Be the go-to person for customer needs and manage hire desk operations.
- Company: Join GAP Group, a leading equipment hire company with 11 divisions across the UK.
- Benefits: Enjoy competitive salary, bonus schemes, up to 25 days leave, and wellness perks.
- Why this job: This role offers growth opportunities in a fast-paced, supportive environment focused on customer service.
- Qualifications: Customer service experience is key; strong communication and IT skills are a must.
- Other info: GAP Group promotes from within and values employee development.
The predicted salary is between 24000 - 36000 £ per year.
Our team is the best in the industry – is it time you join us? Our nationwide Survey and Safety division hire a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors. The Role: As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business’ success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day will involve: Processing all hire desk administration including customer and supplier queries Managing a range of incoming and outgoing hires per day Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities Load checking vehicles and working effectively with the depot team of drivers and fitters Resolving customer complaints and supplier issues efficientlySuccessful applicants should demonstrate the following: Previous experience of working within a high-volume hire desk role is desirable Excellent customer service skills with a focus on increasing sales Effective communicator with strong organisational skills and attention to detail Proficient IT skills with working knowledge of MS Office including Outlook and Excel Strong team player with the ability to work to own initiative Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.About GAP Group GAP Hire Solutions has 11 divisions offering the hire of equipment throughout the UK. We’re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you’ll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: Competitive salary and bonus scheme Up to 25 days annual leave plus bank holidays The option to buy up to 5 days additional leave Contributory Pension Scheme Life Assurance Employee Welfare Fund (Company-funded social events) Cycle to Work Scheme Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we’ll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
Hire & Sales Coordinator employer: GAP Group Ltd.
Contact Detail:
GAP Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Sales Coordinator
✨Tip Number 1
Familiarize yourself with the equipment and services offered by GAP Group. Understanding the specifics of Robotic and GPS equipment will help you engage more effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be prepared to share specific examples of how you've successfully resolved customer complaints or increased sales, as this aligns perfectly with the responsibilities of a Hire & Sales Coordinator.
✨Tip Number 3
Showcase your organizational skills by discussing how you manage multiple tasks efficiently. Since the role involves processing hire desk administration and managing stock levels, demonstrating your ability to juggle these responsibilities will set you apart.
✨Tip Number 4
Express your enthusiasm for learning and growing within the company. Mention any relevant training or development you've pursued in the past, as GAP Group values employees who are eager to enhance their skills and progress in their careers.
We think you need these skills to ace Hire & Sales Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Hire & Sales Coordinator position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize relevant experience in high-volume hire desk roles and customer service. Use specific examples that demonstrate your ability to manage customer relationships and resolve issues effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to learn. Mention any relevant experience and explain why you are excited about the opportunity to work with GAP Group.
Double-Check Your Application: Before submitting, review your CV and cover letter for any errors or omissions. Ensure that all information is accurate and that your application reflects your best self.
How to prepare for a job interview at GAP Group Ltd.
✨Show Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or complaints in the past. Highlight your ability to build strong relationships and meet customer needs.
✨Demonstrate Your Organizational Skills
The position requires strong organizational skills, so come ready to discuss how you manage multiple tasks effectively. You might want to mention any tools or methods you use to stay organized, especially in a fast-paced environment.
✨Familiarize Yourself with the Equipment
While a background in survey hire is not mandatory, showing a genuine interest in the equipment used in the industry can set you apart. Research the types of equipment GAP Group hires out and be ready to discuss how you can contribute to their success.
✨Prepare for Teamwork Questions
As a strong team player is essential for this role, think about times when you've worked collaboratively with others. Be ready to share stories that demonstrate your ability to work well within a team and support your colleagues.
