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- Tasks: Support sales by managing customer queries and providing excellent service.
- Company: Join Arjo, a healthcare company dedicated to empowering movement for those with mobility challenges.
- Benefits: Enjoy hybrid working, employee recognition programs, and perks like gym discounts and eye care vouchers.
- Why this job: Be part of a close-knit team that values growth, support, and making a real impact in healthcare.
- Qualifications: Administrative experience and strong communication skills are essential; sales experience is a plus.
- Other info: Diversity is valued at Arjo, encouraging applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Sales Support Executive – Houghton Regis, UK Arjo Houghton Regis, England, United Kingdom Join or sign in to find your next job Join to apply for the Sales Support Executive – Houghton Regis, UK role at Arjo Sales Support Executive – Houghton Regis, UK Arjo Houghton Regis, England, United Kingdom 3 days ago Be among the first 25 applicants Join to apply for the Sales Support Executive – Houghton Regis, UK role at Arjo Empowering careers at ARJO At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too? Empowering careers at ARJO At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too? This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges. Position: Sales Support Executive Location: Houghton Regis Job type: Full Time, Permanent Shift Pattern: Monday to Friday, 9am – 5pm Are you ready to embark on a fulfilling career with a healthcare company that transforms lives? If you are a hardworking, detail-oriented individual with a passion for customer service and a desire to work in a supportive company that feels like a close-knit family, this role is perfect for you! The impact that you will have: As a Sales Support, you will be responsible for delivering world-class customer service to our customers. Working within a small team, you will be providing quotations via email, inputting sales orders and providing admin support. You will be building and maintaining strong customer relationships, helping our Commercial teams to drive new business. Key Responsibilities: Take ownership of managing customer queries efficiently ensuring that excellent customer service is delivered at all times. Actively support all Sales portfolios in order to represent a ‘One Arjo’ customer experience. Build and maintain close business working relationships with Heads of Commercial Solutions, Business Development Managers and Clinical Specialists in order to help support and drive solution selling, new business opportunities and lead generation and maintaining current customer relationships. Manage all queries and customer orders received via the email inbox. Support and drive process for customer leads to be assigned and actioned appropriately and in a timely manner. Scan, check and archive all processed orders for the department. Accurately process and administrate customer quotations and customer orders assisting the Account Managers with all related queries. Liaise with key stakeholders regarding product availability and delivery timescales and advise customers to ensure we manage their expectations. Remain up to date with the current product portfolio. Responsible for maintaining and building customer relationships to be able to offer and propose optimal ordering and delivery practices to customers. Creating a single point of contact for both our internal and external customers. Input and maintain customer specific information within Salesforce. Take full ownership of customer complaints through to resolution. Take ownership of your own development ensuring your Personal Development Log is kept up to date. To meet your KPI’s in line with objectives set Implement outcomes of coaching, feedback and training in line with set objectives Ensure errors are kept to a minimum. Ensure administration duties are completed accurately and within timescale. Skills and Experience: Administrative experience, preferably within a customer orientated environment Excellent time management skills ensuring a high level of productivity. Experience of working in a sales environment would be desirable. IT: Microsoft Office skills namely Excel, Word and Outlook Proven ability to operate accurately in a fast-paced environment. Excellent written and spoken English. Excellent interpersonal skills both on the telephone, face to face and in written email communication Effective team player Diplomatic, excellent listening skills and the ability to build effective relationships with customers. A positive ‘can do’ attitude displaying behaviours in line with our Guiding Principles What you can expect: Hybrid Working: Enjoy a balanced work-life with 2 days working from home and 3 days in the office (following the successfully completing your probationary period and receiving approval from your line manager). Collaborative Environment: Thrive in our Head Office where teams share knowledge and experience. Long Service Awards: Many of our employees have long service awards, reflecting our supportive and rewarding work environment. Employee Recognition: Celebrate your achievements with our Hero Awards and Employee of the Month program. Additional Perks: Benefit from eye care vouchers, a cycle to work scheme, a perks app, discounted gym memberships, and more! What we offer in return: You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development. Why diversity matters to us At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mind-set that values the uniqueness of all our people. Please be aware that by applying for this role, you are giving Arjo permission to store your information. P N1 About Arjo At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges. For more information about Arjo visit www.arjo.com Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Medical Equipment Manufacturing, Hospitals and Health Care, and Retail Office Equipment Referrals increase your chances of interviewing at Arjo by 2x Get notified about new Sales Support Executive jobs in Houghton Regis, England, United Kingdom . 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Sales Support Executive - Houghton Regis, UK employer: Arjo
Contact Detail:
Arjo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive - Houghton Regis, UK
✨Tip Number 1
Familiarise yourself with Arjo's products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the company and its mission to empower movement for people facing mobility challenges.
✨Tip Number 2
Network with current or former employees of Arjo on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since the role focuses heavily on delivering excellent customer support, having specific examples ready will showcase your skills and fit for the position.
✨Tip Number 4
Research the healthcare industry, particularly trends related to mobility solutions. Being knowledgeable about the sector will help you stand out as a candidate who is not only interested in the role but also understands the broader context of Arjo's work.
We think you need these skills to ace Sales Support Executive - Houghton Regis, UK
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the Sales Support Executive role. Emphasise your customer service background and any administrative experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention specific examples of how you've successfully managed customer queries or supported sales teams in the past.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as time management, IT proficiency (especially in Microsoft Office), and excellent communication abilities. Use concrete examples to demonstrate these skills.
Show Enthusiasm for the Company: Express your interest in Arjo and their mission to empower movement for people facing mobility challenges. Research the company’s values and mention how they resonate with you in your application.
How to prepare for a job interview at Arjo
✨Research Arjo and Its Values
Before your interview, take some time to understand Arjo's mission and values. Familiarise yourself with their commitment to empowering movement for people facing mobility challenges. This will help you align your answers with their ethos and demonstrate your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Sales Support Executive, excellent customer service is key. Prepare examples from your past experiences where you've successfully handled customer queries or complaints. Highlight your ability to build strong relationships and how you can contribute to a 'One Arjo' customer experience.
✨Demonstrate Your Administrative Proficiency
Since the role involves managing orders and quotations, be ready to discuss your administrative skills. Mention any relevant experience with tools like Microsoft Office, especially Excel, and how you ensure accuracy in a fast-paced environment. This will show that you're well-equipped for the tasks at hand.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about team dynamics, opportunities for professional development, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
