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- Tasks: Support older people post-hospital discharge by coordinating essential services and tasks.
- Company: Join Age UK Richmond, a charity dedicated to enhancing the lives of older people in the community.
- Benefits: Enjoy flexible working hours, hybrid options, and a 5% pension contribution.
- Why this job: Make a real difference in people's lives while working in a supportive and friendly team.
- Qualifications: Strong admin and IT skills; health or social care experience is a plus.
- Other info: Fixed term until March 2026 with potential for continuity; apply by 2nd July.
The predicted salary is between 21600 - 22800 £ per year.
Hours: 25 - 27.5 hours per week Mon – Fri. Daily working hours can be 9 - 3, 9:30 - 3:30 or 10 - 4. Half hour unpaid break.
Contract: Fixed term until 31st March 2026, strong possibility of continuity. Start date ASAP.
Report to: Nightingale Service Manager
Location: Hybrid – White House Community Centre, Hampton and from home. Working from office for all hours available if preferred. Other locations as needed.
Salary: £27 – 28.5k FTE DOE plus 5% pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.
Join a great team providing support to local older people when leaving hospital. Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year.
We currently have an excellent administrator opportunity for a flexible and proactive individual to join our Nightingale Home from Hospital service, which provides much needed free support to local older people who have been discharged from hospital or become unwell in the community – with a particular emphasis on those living alone and without family support.
Our small team of staff & volunteers are involved in organising and delivering tasks which facilitate a speedy hospital discharge and make homes safer to avoid admission – including fitting keysafes, moving furniture, shopping, giving advice and coordinating with health & social teams.
This busy role will include:
- Taking referrals into the service and adding to the CRM / database.
- Updating CRM / database and gathering information for the team to support clients.
- Coordinating Nightingale staff and volunteers to ensure tasks essential for a safe discharge are complete.
- Ensuring the individual receives the support/services they need taking a holistic approach – working and communicating with staff, referrers, clients, family members, carers, social workers, hospitals and other Age UK Richmond and voluntary sector services.
We are looking for an individual with excellent administration and IT skills with experience in a health or social care related field being highly desirable. A proactive, enthusiastic and highly organised approach is also essential.
Please click on apply to be taken to our website for more information and how to apply. Application deadline Wednesday 2nd July at 9 a.m. with interviews in Hampton on the Friday 4th July.
Hospital Discharge Administrator employer: Age UK Richmond
Contact Detail:
Age UK Richmond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospital Discharge Administrator
✨Tip Number 1
Familiarise yourself with the specific needs of older people in your community. Understanding the challenges they face when being discharged from hospital will help you demonstrate your commitment to the role and how you can make a positive impact.
✨Tip Number 2
Network with professionals in the health and social care sectors. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to recommendations.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. Being able to discuss your proactive approach to problem-solving will set you apart during interviews.
✨Tip Number 4
Research Age UK Richmond upon Thames and their services thoroughly. Being knowledgeable about their mission and the specific programmes they offer will allow you to align your values with theirs, making you a more attractive candidate.
We think you need these skills to ace Hospital Discharge Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Hospital Discharge Administrator position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: Emphasise any previous experience in health or social care, particularly in administrative roles. Use specific examples to demonstrate your organisational skills and ability to work with various stakeholders.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the organisation. Mention your proactive approach and how you can contribute to the Nightingale Home from Hospital service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Age UK Richmond
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Hospital Discharge Administrator. Be prepared to discuss how your skills and experiences align with the tasks mentioned, such as coordinating staff and volunteers or managing client information.
✨Showcase Your IT Skills
Since excellent administration and IT skills are crucial for this role, be ready to provide examples of your experience with CRM systems or databases. Highlight any relevant software you’ve used in previous positions and how it helped improve efficiency.
✨Demonstrate Proactivity
The job requires a proactive approach, so think of instances where you took initiative in past roles. Share specific examples of how you identified problems and implemented solutions, especially in a health or social care context.
✨Emphasise Teamwork and Communication
This role involves working closely with various stakeholders, including clients, family members, and health professionals. Prepare to discuss your experience in collaborative environments and how you effectively communicate with different parties to ensure a smooth discharge process.
