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For Companies At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Sweaty Betty, a global leader in branded footwear and apparel, dedicated to empowering consumers.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and excellent training opportunities.
- Why this job: Be part of a passionate team that values diversity, inclusion, and personal growth.
- Qualifications: Flexible schedule, excellent communication skills, and a passion for our brands are essential.
- Other info: Quarterly bonuses, health cash plan, and a commitment to community and empowerment.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
Your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interacting with our wonderful customers and educating them on our products, striving to build rapport and lasting relationships.
- Maintaining store standards, including visual merchandising, managing deliveries, stock replenishment, helping with loss prevention, and adhering to health & safety procedures.
- Being responsible for cash management and adhering to all policies and procedures for security, health & safety, and stock accuracy standards.
- Encouraging customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and share product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Retail environment.
The Extras- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tools.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (following successfully passing probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike scheme.
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion, and create an equitable business. We care about our people, our community, and our world.
Store Assistant - 20 Hours - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 20 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire consumers will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples from previous experiences where you went above and beyond for a customer. This will highlight your ability to create amazing experiences, which is key for this role.
✨Tip Number 3
Be ready to discuss how you can contribute to achieving sales targets. Think about strategies you've used in the past to drive sales or engage customers, as this will show your proactive approach to the role.
✨Tip Number 4
Demonstrate your enthusiasm for fitness and lifestyle brands during your conversation. Sharing your personal experiences with Sweaty Betty products or similar brands can help you stand out as a candidate who truly embodies the brand's lifestyle.
We think you need these skills to ace Store Assistant - 20 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for retail and customer service. Mention specific examples of how you've created exceptional customer experiences in the past, and express your enthusiasm for the Sweaty Betty brand.
Highlight Relevant Experience: Even if you don't have direct retail experience, emphasise any transferable skills from previous jobs or volunteer work. Focus on communication skills, teamwork, and your ability to thrive in fast-paced environments.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in retail.
How to prepare for a job interview at WOLVERINE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their mission.
✨Prepare for Customer Service Scenarios
Since the role focuses heavily on customer interaction, be ready to discuss how you would handle various customer service situations. Think of examples from past experiences where you provided excellent service or resolved a conflict.
✨Highlight Your Teamwork Skills
Wolverine Worldwide values collaboration among team members. Be prepared to talk about how you work well in a team environment, share examples of successful teamwork, and how you contribute to a positive workplace culture.
✨Understand the Importance of Store Standards
Familiarise yourself with the key responsibilities related to maintaining store standards, such as visual merchandising and stock management. Showing that you understand these aspects will indicate your readiness to contribute effectively from day one.
