Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy a 25% discount, financial support, and access to apprenticeship programmes.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values your personality.
- Qualifications: No retail experience needed; just bring your passion for customer service and a can-do attitude!
- Other info: Flexible work arrangements available to support your work/life balance.
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfil this. The pace is fast, our standards are high, and we’re proud of it. We lead the way! It can get busy in our stores, so you need to manage lots of customers, busy tills, and multiple tasks. But don’t worry, you’ll have fun and understand why you need to be a little mad to work here!
- Provide excellent customer service at all times to help customers celebrate their life’s moments
- Process all sales politely, efficiently, and accurately, upselling on till products
- Price and merchandise stock and products correctly
- Assist with unloading and unpacking deliveries
- Help with stock takes, which may include working outside normal store hours
Retail experience is not necessary when starting your Card Factory journey. We value personality and a passion for customer service above all! We support a work/life balance, so let us know your availability via the application form!
The role requires someone who likes to be busy, can multitask, and embraces change. Above all, you’ll be customer-focused and bring your best to the team!
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true Omni-channel retailer. We invest in our colleagues, creating opportunities to join a fast-paced environment and be part of our exciting journey.
We offer benefits supporting your physical, mental, and financial well-being:
- 25% colleague discount in-store and online
- Financial Wellbeing Support, Education Tools, Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers and access to a virtual internal learning network
- Discounts across hundreds of UK retailers
- Employee Assistance Programme for mental, physical, and financial support
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Card Factory's products and services. Understanding their range of greeting cards, gifts, and seasonal items will help you engage with customers effectively and demonstrate your enthusiasm for the brand during your interactions.
✨Tip Number 2
Showcase your customer service skills in any conversations you have. Whether it's through networking or during the interview process, share examples of how you've provided excellent service in previous roles or situations, even if they are not retail-related.
✨Tip Number 3
Be prepared to discuss your ability to multitask and handle a fast-paced environment. Think of specific instances where you've successfully managed multiple responsibilities at once, as this is crucial for the Sales Assistant role.
✨Tip Number 4
Express your flexibility and willingness to work varied hours. Since the role may require working outside normal store hours, highlighting your availability and adaptability can set you apart from other candidates.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualities Card Factory is looking for in a Sales Assistant. Tailor your application to highlight how your personality and customer service passion align with their values.
Craft a Personal Statement: Write a personal statement that showcases your enthusiasm for the role and your ability to multitask in a fast-paced environment. Use specific examples from your past experiences, even if they are not retail-related, to demonstrate your customer-focused attitude.
Highlight Relevant Skills: Even if you lack direct retail experience, emphasise transferable skills such as communication, teamwork, and problem-solving. Mention any previous roles where you provided excellent customer service or managed multiple tasks effectively.
Check Your Availability: Since Card Factory values work-life balance, be sure to clearly state your availability in the application form. This shows your willingness to accommodate their scheduling needs and demonstrates your commitment to the role.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their special moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent service.
✨Demonstrate Your Multitasking Skills
Since the role involves managing busy tills and multiple tasks, be prepared to discuss how you handle pressure and stay organised. You could mention specific examples from past experiences where you successfully juggled various responsibilities.
✨Embrace the Fast-Paced Environment
Card Factory values a fast-paced work ethic, so convey your ability to adapt quickly to changing situations. Share stories that highlight your flexibility and willingness to take on new challenges.
✨Ask About Work-Life Balance
Since the company supports a healthy work-life balance, don’t hesitate to ask questions about scheduling and flexibility during your interview. This shows that you value both your personal life and your commitment to the job.
