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- Tasks: Join our team to repair and maintain white goods for customers.
- Company: British Gas is revolutionising energy for a greener future.
- Benefits: Enjoy a £5,000 sign-on bonus and flexible rewards tailored to your needs.
- Why this job: Be part of a mission-driven team focused on sustainability and community impact.
- Qualifications: 2+ years experience in white goods repair and strong customer service skills required.
- Other info: Work in a supportive environment with opportunities for personal growth.
The predicted salary is between 34000 - 46000 £ per year.
Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team: At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon footprint.
About your role: We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same day fix for our customers. Base Salary is £41,104 with uncapped OTE - £46,000 is a realistic expectation through our fantastic field reward scheme. London Weighting applied where applicable. We’ll give you £5,000 to make the jump! Yes, you read that right. We’re serious about achieving our ambition of making the UK NetZero by 2050. We know that to get there, we need to hire the best and to make that happen we’re offering a £5,000 sign-on bonus.
Being there for our customers is our priority. You will be attending customers' homes to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.
Here’s what we’re looking for: Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves. In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.
Why should you apply? We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
White goods engineer employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White goods engineer
✨Tip Number 1
Familiarise yourself with British Gas's mission and values. Understanding their commitment to sustainability and customer service will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Network with current or former employees of British Gas. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare for technical questions related to white goods repair. Brush up on common issues and solutions for appliances like dishwashers and washing machines, as demonstrating your expertise will be crucial in proving your capability for the role.
✨Tip Number 4
Showcase your problem-solving skills through examples from your past experience. Be ready to discuss specific instances where you successfully diagnosed and fixed issues, as this will highlight your ability to deliver on British Gas's Service Promise.
We think you need these skills to ace White goods engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in repairing and maintaining white goods. Include specific examples of appliances you've worked on, such as dishwashers and washing machines, to demonstrate your technical expertise.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainability and how it aligns with British Gas's mission. Mention your customer service skills and problem-solving abilities, emphasising how they contribute to achieving a first-time fix for customers.
Showcase Relevant Experience: When detailing your work history, focus on roles that involved hands-on experience with white goods. Highlight any achievements or recognitions you received in previous positions that showcase your skills and dedication.
Research the Company: Familiarise yourself with British Gas's values and initiatives, especially their commitment to a greener future. This knowledge will help you tailor your application and show that you're genuinely interested in being part of their team.
How to prepare for a job interview at British Gas
✨Showcase Your Technical Skills
Make sure to highlight your extensive experience with white goods. Be prepared to discuss specific repairs you've completed, the challenges you faced, and how you overcame them. This will demonstrate your technical expertise and problem-solving abilities.
✨Emphasise Customer Service
Since customer satisfaction is a priority for British Gas, share examples of how you've provided excellent service in previous roles. Discuss how you handle difficult situations and ensure a first-time fix for customers, as this aligns with their Service Promise.
✨Research the Company Values
Familiarise yourself with British Gas's commitment to sustainability and community support. During the interview, express your enthusiasm for their mission and how your values align with theirs. This shows that you're not just looking for a job, but a purpose-driven career.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about team dynamics, training opportunities, or how they measure success in the role. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
