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- Tasks: Join our team as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, flexible hours, and apprenticeship programmes.
- Why this job: Be part of a fun, fast-paced environment where your personality shines and every day is different.
- Qualifications: No retail experience needed; just bring your passion for customer service and a can-do attitude!
- Other info: This is a fixed-term contract until 29th December 2024, with flexible working arrangements.
This is a Fixed Term Contract that Expires on 29th December 2024.
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it! It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life’s moments.
- Process all sales politely, efficiently and accurately whilst upselling on till products.
- Price and merchandise stock and products correctly.
- Work with the team unloading and unpacking the deliveries.
- Assist with stock takes, which may include working outside the store’s normal opening hours.
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else! We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!
The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!
About the Company: Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being:
- 25% Card Factory colleague discount in-store and online.
- Financial Wellbeing Support.
- Financial Education Tools.
- Salary Advance.
- Seasonal incentive schemes.
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together.
- Discounted mobile phone contracts.
- Discounts across 100’s of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a phone call or an informal chat, let your passion shine through. This role is all about connecting with customers, so demonstrating your eagerness to help them celebrate their moments can set you apart.
✨Tip Number 2
Familiarise yourself with Card Factory's products and services before your interview. Knowing the range of greeting cards, gifts, and seasonal items will not only impress but also allow you to speak confidently about how you can contribute to the team.
✨Tip Number 3
Prepare to discuss your ability to multitask and handle busy environments. Think of examples from past experiences where you've successfully managed multiple responsibilities, as this will resonate well with the fast-paced nature of the role.
✨Tip Number 4
Be ready to express your flexibility regarding working hours. Since the role offers a work/life balance, highlighting your availability and willingness to adapt to the store's needs can make you a more attractive candidate.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Card Factory is looking for in a Sales Assistant. Highlight key responsibilities and required skills, such as customer service and multitasking.
Tailor Your CV: Make sure your CV reflects your personality and passion for customer service. Even if you lack retail experience, emphasise any relevant skills or experiences that demonstrate your ability to handle busy environments and work well with customers.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Card Factory and how you can contribute to their team. Use specific examples to illustrate your points.
Highlight Availability: Since Card Factory values work-life balance, clearly state your availability in your application. Be honest about when you can work, as this will help them consider you for flexible arrangements.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their special moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent service.
✨Demonstrate Your Multitasking Skills
Since the role involves juggling multiple tasks, be prepared to discuss how you manage your time and priorities. You could share examples from previous jobs or situations where you successfully handled busy environments.
✨Be Ready to Embrace Change
The fast-paced nature of the job means things can change quickly. Show that you're adaptable by discussing times when you've had to adjust to new situations or challenges in the past.
✨Ask About Work-Life Balance
Since the company values work-life balance, don't hesitate to ask about flexible working arrangements during your interview. This shows that you are thoughtful about your availability and committed to maintaining a healthy balance.
