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- Tasks: Engage with customers and create feel-good moments daily.
- Company: Join SSP, serving top brands in bustling locations across the UK & Ireland.
- Benefits: Enjoy discounted meals, free parking, and employee discounts.
- Why this job: Be part of a vibrant team that values positivity and customer satisfaction.
- Qualifications: Must be 18+, with references and a Criminal Record Check.
- Other info: Flexible hours available, including weekends and holidays.
Pay Rate: £12.40 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.60 per hour.
Hours of operation are 3:30 am to 11:30 pm. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brands like M&S, Starbucks, Burger King, and BrewDog to serve thousands of customers in airports, train stations, and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity, and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- 5 years of references and Criminal Record Check required.
- Due to responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU:
- Discounted meals and free parking while on shifts.
- Employee discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships, and development programs.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member - Tortilla GLA employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Tortilla GLA
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their values and customer service expectations can help you demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your passion for hospitality by engaging with potential customers in your daily life. Whether it's a friendly chat at a café or helping someone find their way, these small interactions can highlight your people skills.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts across various times, showing that you're open to working early mornings, weekends, and holidays will make you a more attractive candidate.
✨Tip Number 4
Connect with current or former employees on social media platforms to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach when applying.
We think you need these skills to ace Team Member - Tortilla GLA
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Highlight your enthusiasm for customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you are a good fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your ability to create positive experiences for customers. Mention any previous experience in similar environments and your willingness to work flexible hours.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at SSP Group
✨Show Your Enthusiasm
As a Team Member, your passion for hospitality is key. Make sure to express your excitement about the role and how you enjoy creating positive experiences for customers.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to share examples of how you've worked effectively in a team before, highlighting your ability to support colleagues and contribute to a smooth operation.
✨Highlight Customer Service Skills
Since engaging with customers is a big part of the job, think of specific instances where you've gone above and beyond to ensure customer satisfaction. This will show that you understand the importance of a great customer experience.
✨Be Flexible and Adaptable
With varied hours and shifts, it's important to convey your willingness to work flexible hours, including weekends and holidays. Share any previous experiences where you've successfully adapted to changing schedules.
