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- Tasks: Help ensure the smooth running of court sessions and assist judges and visitors.
- Company: Join a reputable public sector client in Plymouth, dedicated to serving the community.
- Benefits: Enjoy a full-time role with potential for extension and a supportive work environment.
- Why this job: Gain valuable experience in a dynamic setting while enhancing your customer service skills.
- Qualifications: Strong face-to-face customer service experience is essential; DBS check required.
- Other info: This is a temporary position until 31/12/24, with a chance for extension.
The predicted salary is between 30000 - 42000 £ per year.
Our public sector client based in Plymouth are recruiting for a court usher (Band F) to join their team as a temporary employee. This is currently a temporary role until 31/12/24 with a good chance of being extended. This is a full-time role, 37 hours per week, Monday - Friday. Your usual working hours will be between the hours of 8:30am - 5pm (dependent on business need). The location for this role is PL1 2ER. This role is fully onsite due to the nature of the work.
As a court usher you will be responsible for a smooth running of the courts. Fantastic customer service skills will be required for this role, you will be speaking with people from all walks of life. Your day-to-day duties will include:
- Setting up the court rooms (water, pads, pens etc)
- Ensuring correct schedule for the court rooms
- Communicating with Judges etc
- Collating court files and papers
- Giving directions to court rooms
- Recording outcomes
- Data entry
Candidates with strong face to face customer service experience will be considered for this role. Due to the nature of the position, the successful candidate will be subject to an enhanced DBS check (free of charge).
Court Usher(AA) - Band F employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court Usher(AA) - Band F
✨Tip Number 1
Familiarise yourself with the court system and its procedures. Understanding how courts operate will not only help you in your role but also impress your interviewers with your knowledge.
✨Tip Number 2
Highlight your customer service experience during any discussions. Since you'll be interacting with a diverse range of people, showcasing your ability to handle various situations with professionalism is key.
✨Tip Number 3
Prepare to discuss scenarios where you've demonstrated strong organisational skills. As a court usher, you'll need to manage schedules and ensure everything runs smoothly, so examples of your past experiences will be beneficial.
✨Tip Number 4
Be ready for questions about teamwork and communication. You'll be working closely with judges and other court staff, so demonstrating your ability to collaborate effectively will set you apart from other candidates.
We think you need these skills to ace Court Usher(AA) - Band F
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a court usher. Highlight your relevant experience in customer service and any skills that align with the duties mentioned.
Tailor Your CV: Make sure your CV reflects your customer service experience and any relevant skills. Use specific examples that demonstrate your ability to handle diverse situations and communicate effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention your understanding of the court environment and your commitment to providing excellent service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the role of a court usher.
How to prepare for a job interview at Brook Street
✨Showcase Your Customer Service Skills
As a court usher, you'll be interacting with a diverse range of people. Be prepared to discuss your previous customer service experience and how it has equipped you to handle various situations with professionalism and empathy.
✨Understand Court Procedures
Familiarise yourself with basic court procedures and terminology. This will not only show your interest in the role but also demonstrate that you are proactive and willing to learn about the environment you'll be working in.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations in the courtroom. Think of examples from your past experiences where you successfully managed challenging interactions or maintained order in a busy environment.
✨Dress Professionally
First impressions matter, especially in a formal setting like a court. Dress smartly and appropriately to convey your seriousness about the role and respect for the environment you'll be working in.
