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- Tasks: Lead a dynamic team to enhance AI-driven customer experiences in public services.
- Company: Join a pioneering initiative transforming user experience in the UK public sector.
- Benefits: Enjoy hybrid working, competitive pay, and the chance to innovate in a fast-paced environment.
- Why this job: Be at the forefront of AI innovation while making a real impact on public services.
- Qualifications: Experience in Agile/Lean delivery and strong communication skills are essential.
- Other info: This is a 6-month contract role with a day rate of £550.
The predicted salary is between 39600 - 66000 £ per year.
Location: London (Hybrid Working)
Contract Length: 6 months
Day Rate: £550 per day (Inside IR35)
Clearance Required: BPSS
Are you a skilled Delivery Manager with a passion for AI and innovation in public services? We’re seeking an experienced professional to lead a pioneering team driving the future of user experience in the UK public sector.
About the Role
You will be joining a brand-new initiative focused on delivering exceptional customer experiences through cutting-edge AI solutions. As Delivery Manager, you will play a vital role in setting up the team, defining objectives, and driving rapid delivery in a fast-paced environment.
Responsibilities
- Build, support, and lead multidisciplinary teams
- Remove blockers and drive continuous improvement
- Focus teams on delivery of high-value digital products
- Coach and mentor using agile and lean methodologies
- Align delivery with product lifecycle stages and business priorities
Requirements
- Demonstrable experience with Agile/Lean delivery (Practitioner level)
- Excellent stakeholder communication and negotiation skills
- Solid understanding of financial and commercial management
- Proven ability to manage complex planning and team dynamics
- Strong track record in driving delivery momentum and innovation
For further information, please contact John Lavictoire.
Delivery Manager (AI Customer Experience) employer: Seymour John Ltd
Contact Detail:
Seymour John Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager (AI Customer Experience)
✨Tip Number 1
Familiarise yourself with the latest trends in AI and customer experience. Being knowledgeable about current innovations will not only help you stand out but also demonstrate your passion for the role during discussions.
✨Tip Number 2
Network with professionals in the public sector and AI fields. Attend relevant meetups or webinars to connect with potential colleagues or industry leaders who can provide insights and possibly refer you to opportunities.
✨Tip Number 3
Prepare to discuss your experience with Agile and Lean methodologies in detail. Be ready to share specific examples of how you've successfully led teams and delivered projects, as this will be crucial in showcasing your fit for the role.
✨Tip Number 4
Research the organisation's previous projects and initiatives in AI. Understanding their past work will allow you to tailor your conversations and show how your skills align with their goals and challenges.
We think you need these skills to ace Delivery Manager (AI Customer Experience)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Agile and Lean methodologies, as well as your ability to manage complex planning and team dynamics. Use specific examples that demonstrate your skills in delivering high-value digital products.
Craft a Compelling Cover Letter: In your cover letter, express your passion for AI and innovation in public services. Clearly outline how your previous experiences align with the responsibilities of the Delivery Manager role and how you can contribute to the team's success.
Highlight Stakeholder Management Skills: Since excellent stakeholder communication and negotiation skills are crucial for this role, provide examples of how you've successfully managed stakeholders in past projects. This will show your capability to align delivery with business priorities.
Showcase Continuous Improvement Initiatives: Discuss any initiatives you've led that focused on removing blockers and driving continuous improvement. This will demonstrate your proactive approach and commitment to enhancing team performance in a fast-paced environment.
How to prepare for a job interview at Seymour John Ltd
✨Showcase Your Agile Expertise
Make sure to highlight your experience with Agile and Lean methodologies. Be prepared to discuss specific projects where you've successfully implemented these practices, as this role requires a solid understanding of these frameworks.
✨Demonstrate Leadership Skills
As a Delivery Manager, you'll need to lead multidisciplinary teams. Share examples of how you've built and supported teams in the past, focusing on your coaching and mentoring abilities to drive performance and improvement.
✨Prepare for Stakeholder Engagement
Excellent communication and negotiation skills are crucial for this role. Think of instances where you've effectively managed stakeholder expectations and aligned team efforts with business priorities, and be ready to discuss these during the interview.
✨Emphasise Innovation and Delivery Momentum
This position is all about driving delivery momentum and innovation. Be prepared to talk about how you've removed blockers in previous roles and fostered an environment of continuous improvement, showcasing your ability to deliver high-value digital products.
