Guest Services Manager Full Time or Part Time Job Share

Guest Services Manager (Full-Time or Part-Time Job Share) £30k-£35k + Bonus | 25-40 hours/week | Poole office Our client operate across five premium brands. They provide high-end accommodation for the corporate and leisure sectors. Due to an increase in workload they are now hiring either one full-time or two part-time Guest Services Managers to lead their Guest Services team. Youll be the main contact for guests post-booking, ensuring their experience is smooth, personal, and exceeds expectations. This includes managing check-ins, coordinating with operations, resolving issues, and delivering exceptional service throughout their stay. What Were Looking For 2+ years in high-end hospitality/customer service 2+ years managing teams (5+ people) Strong leadership, attention to detail, and guest-first attitude Perks Competitive salary + team performance bonuses 28 days holiday (incl. bank holidays) Flexible working (job share: Sun-Wed / Wed-Sat) Staff stays, company laptop/iPhone, modern office, wellness perks #J-18808-Ljbffr