IT Support Technician

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IT Support Technician

Salary: £25,000 – £30,000 (Experience Dependant)
Location: Carlisle – Covering Cumbria & SW Scotland
Job type: Permanent & Full-Time

This is an exciting opportunity to join a Business IT Support company based in Carlisle. You will be covering the Cumbria area, in a reactive role predominantly on-site for well-established commercial clients.

Responsibilities:

• Working on installation and migration projects
• Hands on knowledge of server hardware
• Configuration tasks and operating backup systems
• Microsoft Server Operating systems
• Server Hardware Maintenance
• Microsoft 365
• VOIP / Hosted Telephony
• Unifi Wireless equipment
• Network cabling
• VPN Networking
• Network security
• Willingness to learn and develop new skills.
• Occasional office-based duties such as solving IT queries and issues via remote and 1stline support

Skills and Experience:

• Experience having worked in a 3rdline support role is essential
• Problem solver with strong troubleshooting skills
• Good knowledge of IP networking
• Excellent hardware, software and network knowledge is required

You must have a full clean driving license and be prepared to travel across the Cumbria area.

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