At a Glance
- Tasks: Help customers celebrate life and express love through outstanding service.
- Company: Join Signet, the world's largest diamond jewellery retailer with over 2,800 stores.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and career development opportunities.
- Why this job: Be part of a passionate team creating memorable experiences for customers in a vibrant environment.
- Qualifications: A customer-first attitude and interest in jewellery are essential; no prior experience needed.
- Other info: Diversity and inclusion are core values; we welcome applications from all backgrounds.
The predicted salary is between 12000 - 18000 £ per year.
Your rewards: We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent!
Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Our Sales Associates help our customers Celebrate Life & Express Love! Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers.
As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry.
Your background: You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.
What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application.
Sales Associate - Ernest Jones - Permanent - Part Time- UK And Northern Ireland Stores employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Ernest Jones - Permanent - Part Time- UK And Northern Ireland Stores
✨Tip Number 1
Familiarise yourself with the products and brands that Signet offers, especially those under H. Samuel and Ernest Jones. This knowledge will not only help you in conversations during the interview but also show your genuine interest in the role.
✨Tip Number 2
Prepare to demonstrate your customer service skills during the interview. Think of examples from your past experiences where you went above and beyond for a customer, as this aligns perfectly with the company's focus on creating memorable customer experiences.
✨Tip Number 3
Practice your communication skills, particularly how you engage with diverse customers. Being able to strike up a conversation naturally will be key in showcasing your suitability for the Sales Associate position.
✨Tip Number 4
Stay proactive after submitting your application. Regularly check your emails for updates and be ready to complete the online assessment and video introduction promptly, as this shows your enthusiasm and commitment to the role.
We think you need these skills to ace Sales Associate - Ernest Jones - Permanent - Part Time- UK And Northern Ireland Stores
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate at Ernest Jones. Familiarise yourself with their customer service ethos and the importance of product knowledge in creating memorable experiences.
Tailor Your CV: Highlight any relevant experience that showcases your customer service skills and ability to engage with diverse customers. Even if you lack direct jewellery experience, emphasise your passion for the industry and any transferable skills.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Ernest Jones and how you can contribute to their team, focusing on your positive attitude and customer-first approach.
Prepare for Online Assessment: Once you submit your application, be ready for the online assessment. Practice common situational judgement tests and think about how you would handle various customer scenarios to demonstrate your suitability for the role.
How to prepare for a job interview at Ernest Jones
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the values of Signet.
✨Demonstrate Product Knowledge
Even if you don't have direct jewellery experience, do some research on popular jewellery brands and products. Being able to discuss these during your interview will show your genuine interest and willingness to learn.
✨Prepare for Common Interview Questions
Anticipate questions related to teamwork, handling difficult customers, and achieving sales targets. Practising your responses will help you feel more confident and articulate during the interview.
✨Emphasise Your 'Can-Do' Attitude
Signet values a positive attitude, so be sure to convey your willingness to take on challenges and adapt to different situations. Share instances where your positive outlook helped you overcome obstacles in previous roles.