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For Companies At a Glance
- Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
- Company: Join Dreams, a leading retailer dedicated to helping customers achieve better sleep.
- Benefits: Enjoy competitive pay, uncapped commission, staff discounts, and wellness support.
- Why this job: Be part of a fun team, learn valuable skills, and make a real impact on customer satisfaction.
- Qualifications: No prior sales experience needed; just bring your positive attitude and willingness to learn.
- Other info: Flexible 20-hour work week with opportunities for extra earnings during peak times.
The predicted salary is between 10400 - 15600 £ per year.
In your dream role, you`ll receive:
- Competitive salary: £15,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
The job:
Working as part of our Retail team in Clydebank for 20 hours a week, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Here`s a taste of what you`ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple - you`ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.
The Person:
This is the type of person we`re dreaming of:
- People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
- Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
- Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
- Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
- Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
- Flexible: You`ll need to be able to commit to working 20 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you`ll have the opportunity to earn even more commission!
Retail Sales Assistant employer: Dreams
Contact Detail:
Dreams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by Dreams. Understanding their range of mattresses and sleep technology will help you engage with customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you become more comfortable in building rapport and addressing customer needs, which is crucial for a Retail Sales Assistant.
✨Tip Number 3
Showcase your motivation and determination by setting personal sales goals for yourself. Being able to discuss your targets and how you plan to achieve them can impress potential employers and demonstrate your commitment to the role.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours. Since the role requires weekend and bank holiday availability, highlighting your willingness to adapt your schedule can make you a more attractive candidate.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Sales Assistant role. Emphasise your customer service abilities, communication skills, and any previous retail experience, even if it's informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description that excite you, such as the opportunity to become a Sleepmatch Master and your commitment to providing exceptional customer service.
Showcase Your People Skills: In your application, highlight examples of how you've successfully interacted with customers or worked in a team. This could be from previous jobs, volunteer work, or even school projects where you demonstrated your ability to communicate and bond with others.
Be Honest About Your Availability: Clearly state your availability to work 20 hours a week, including weekends and bank holidays. This shows your flexibility and willingness to meet the demands of the role, which is crucial for a position in retail.
How to prepare for a job interview at Dreams
✨Show Your People Skills
As a Retail Sales Assistant, your ability to connect with customers is crucial. During the interview, share examples of how you've successfully interacted with people in previous roles or situations. Highlight your positive personality and how you can make customers feel at home.
✨Demonstrate Your Communication Skills
Effective communication is key in retail. Be prepared to discuss how you build rapport with customers and colleagues. You might want to role-play a scenario where you assist a customer in finding the perfect product, showcasing your ability to ask the right questions.
✨Express Your Motivation
Even if you lack direct sales experience, show your determination to meet KPIs and sales targets. Talk about times when you've set personal goals and achieved them, demonstrating your motivation and drive to succeed in a sales environment.
✨Emphasise Your Willingness to Learn
The company values a willingness to learn, especially about their products. Mention any experiences where you've quickly picked up new skills or knowledge. This will show that you're adaptable and eager to become a Sleepmatch Master.
