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- Tasks: Lead the security team, monitor systems, and ensure guest safety.
- Company: 1 Hotel Mayfair offers a luxury, sustainable experience in the heart of London.
- Benefits: Enjoy free meals, wellness perks, discounts, and career development opportunities.
- Why this job: Join a caring team focused on sustainability and exceptional guest experiences.
- Qualifications: SIA Licence required; supervisory experience in luxury hospitality preferred.
- Other info: Flexible shifts including nights and weekends; engage in charity events.
The predicted salary is between 36000 - 60000 £ per year.
At 1 Hotel Mayfair, we are committed to providing a luxury experience that is both sustainable and secure. Nestled in the heart of London, our hotel is a sanctuary of nature-inspired design, exceptional hospitality, and conscious living. We believe in protecting not just our guests, but also the environment and community we serve.
As a Security Supervisor (Team Leader), you will play a vital role in maintaining a safe and welcoming environment for our guests and team members. Supporting the Security Manager and Director of Security, you will oversee daily security operations, ensuring the highest standards of safety, discretion, and service are maintained at all times.
Your responsibilities will include:
- Leading and supervising the on-shift security team to ensure effective coverage and performance
- Monitoring and managing access control, CCTV, and fire alarm systems
- Responding to incidents and emergencies in a calm, professional manner
- Coordinating shift handovers, patrols, and daily operational briefings
- Maintaining clear and accurate security and incident reports
- Supporting investigations and liaising with relevant authorities when necessary
- Ensuring full compliance with health, safety, and licensing laws
- Participating in risk assessments and emergency preparedness initiatives
- Assisting in training and mentoring new security team members
What We're Looking For:
- Valid DS Level SIA Licence (required)
- Proven experience in a supervisory or team lead security role, preferably in luxury hospitality
- Excellent communication, conflict resolution, and interpersonal skills
- Calm under pressure with strong situational awareness
- A professional and discreet presence with a guest-first mindset
- Knowledge of UK safety regulations, emergency procedures, and incident reporting standards
- Flexibility to work varying shifts, including nights, weekends, and holidays
Our culture is caring, thoughtful, and driven by a love of nature. We deliver good-natured and informed service, executed with precision to create a sense of well-being and peace. As part of our team, you'll enjoy unique perks that nurture your passion for sustainability and hospitality:
- Designed by Nature work environment
- Free healthy & nutritious meals on duty
- 24-hour Employee Assistance Program
- Complimentary flu jab & eye care contributions
- Wedding and Baby gifts
- Cycle to Work scheme & travel season ticket loan
- Complimentary reflexology & chiropody
- West End Club discounts across local shops, hotels, bars, and restaurants
- 30%-50% F&B and Spa discounts
- Guest Experience Stay - enjoy an overnight stay and explore our restaurants and bars
- Opportunities to engage in charity and sustainability events
- Starwood Hotels & Resorts global employee and friends & family rates
- Access to learning, certifications, and personal development
- Career advancement opportunities across our expanding global portfolio
- Team Member Recognition Program - earn rewards, share appreciation, and be celebrated
Security Team Leader employer: 1 Hotel Mayfair
Contact Detail:
1 Hotel Mayfair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Team Leader
✨Tip Number 1
Familiarise yourself with the specific security protocols and safety regulations relevant to luxury hospitality. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining high standards in a role that prioritises guest safety.
✨Tip Number 2
Network with professionals in the hospitality and security sectors. Attend industry events or join online forums where you can connect with current employees at 1 Hotel Mayfair or similar establishments. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed security incidents or led a team under pressure. Highlighting your experience in conflict resolution and your calm demeanour during emergencies will set you apart from other candidates.
✨Tip Number 4
Showcase your passion for sustainability and community engagement, as these are core values of 1 Hotel Mayfair. Be ready to share examples of how you've contributed to similar initiatives in previous roles, reinforcing your alignment with the hotel's mission.
We think you need these skills to ace Security Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security supervision, particularly in luxury hospitality. Emphasise your skills in communication, conflict resolution, and situational awareness, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing a safe and welcoming environment. Mention specific experiences where you successfully managed security operations or handled emergencies, showcasing your proactive approach.
Highlight Relevant Qualifications: Ensure you clearly state your valid DS Level SIA Licence and any other relevant certifications. This will demonstrate your compliance with industry standards and your commitment to safety.
Showcase Your Guest-Focused Mindset: In your application, illustrate how you prioritise guest experience while maintaining security. Provide examples of how you've balanced safety with exceptional service in previous roles.
How to prepare for a job interview at 1 Hotel Mayfair
✨Showcase Your Leadership Skills
As a Security Team Leader, it's crucial to demonstrate your ability to lead and supervise a team effectively. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Understand the Company Culture
Familiarise yourself with 1 Hotel Mayfair's commitment to sustainability and luxury hospitality. Be ready to discuss how your values align with theirs and how you can contribute to their mission of providing a safe and welcoming environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your response to emergencies or incidents. Think through various scenarios you might face in this role and articulate your calm, professional approach to handling them while ensuring guest safety.
✨Highlight Your Knowledge of Regulations
Since compliance with health, safety, and licensing laws is vital, be prepared to discuss your understanding of UK safety regulations and incident reporting standards. This will show your readiness to uphold the highest standards in security operations.
