Assistant General Manager

Assistant General Manager

Farnborough Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring top-notch service and safety in our gym.
  • Company: Join JD Gyms, a leading fitness brand dedicated to excellence and community.
  • Benefits: Enjoy competitive pay, career growth opportunities, and a vibrant work culture.
  • Why this job: Be part of a fun environment where your leadership can make a real impact.
  • Qualifications: Experience in leisure management and a Level 2 Gym Instructor qualification required.
  • Other info: Ideal for those passionate about fitness and customer service.

The predicted salary is between 30000 - 42000 £ per year.

Role overview: This role requires a team player with flair and commercial ability, as well as the skill, energy and determination to help drive and develop the business alongside the General Manager. We are looking for a manager with the experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

  • Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
  • Responsible for adhering to and maintaining the JD Gyms Brand Standard.
  • Conduct daily, weekly, and monthly safety checks.
  • Report and chase all defects, to ensure the building and its equipment is safe to use.
  • Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
  • Hold regular team meetings to aid development and keep everyone updated.
  • Work towards and aim to achieve all sales and membership targets that are set.
  • Drive and maximise secondary spending revenue.
  • Ensure the whole of the gym facility is of the highest standard of cleanliness.
  • Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
  • Manage the weekly banking process so that wastage and variance is minimal, maximising profit.
  • Ensure uniform standards are being adhered to by all team members and yourself.
  • Always deliver outstanding member service.
  • Help create an environment where the team enjoy themselves whilst at work.
  • Always be an ambassador of JD Gyms.

Skills and Experience:

  • Must have a proven and successful track record of management experience within a leisure related industry.
  • Must be passionate about customer service and be an inspirational leader in the way they manage.
  • Must be qualified to at least Level 2 Gym Instructor.
  • Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.
  • Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.

Assistant General Manager employer: Naylor's Equestrian Llp

At JD Gyms, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. Our Assistant General Manager role offers not only competitive benefits but also ample opportunities for personal and professional growth within the fitness industry. Located in a dynamic environment, we encourage our team to thrive while delivering outstanding service and maintaining high standards, making every day at work both meaningful and rewarding.
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Contact Detail:

Naylor's Equestrian Llp Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant General Manager

✨Tip Number 1

Network with current and former employees of JD Gyms to gain insights into the company culture and expectations. This can help you tailor your approach and demonstrate your understanding of their values during the interview.

✨Tip Number 2

Familiarise yourself with the latest trends in the fitness industry, especially those related to customer service and team management. Being able to discuss these trends in your interview will show that you're proactive and knowledgeable.

✨Tip Number 3

Prepare specific examples from your past experience that highlight your leadership skills and ability to drive sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Tip Number 4

Demonstrate your passion for fitness and customer service by engaging with the JD Gyms community online. Comment on their social media posts or participate in discussions to show your enthusiasm and commitment to the brand.

We think you need these skills to ace Assistant General Manager

Leadership Skills
Customer Service Excellence
Team Management
Sales and Marketing Strategy
Health and Safety Compliance
Operational Management
Communication Skills
Problem-Solving Skills
Financial Management
Recruitment and Training
Attention to Detail
Time Management
Conflict Resolution
Motivational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant management experience in the leisure industry. Emphasise your track record in customer service, team leadership, and sales achievements to align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams and driven sales in previous positions, demonstrating your fit for the Assistant General Manager role.

Highlight Relevant Qualifications: Clearly state your qualifications, especially your Level 2 Gym Instructor certification. If you have additional certifications or training related to health and safety or management, be sure to include those as well.

Showcase Leadership Skills: In your application, provide examples of how you've inspired and developed teams in the past. Discuss any initiatives you've led that improved team morale or enhanced customer service, as these are key aspects of the role.

How to prepare for a job interview at Naylor's Equestrian Llp

✨Show Your Leadership Skills

As an Assistant General Manager, you'll need to demonstrate your ability to lead and inspire a team. Be prepared to share examples of how you've successfully managed teams in the past, highlighting your approach to motivating staff and fostering a positive work environment.

✨Know the Brand Standards

Familiarise yourself with JD Gyms' brand standards and values. During the interview, be ready to discuss how you would uphold these standards and ensure that your team adheres to them. This shows your commitment to maintaining the gym's reputation.

✨Prepare for Safety Protocol Questions

Given the importance of health and safety in this role, expect questions about safety procedures and how you would conduct safety checks. Be ready to explain your experience with safety protocols and how you would ensure compliance within the team.

✨Demonstrate Sales Acumen

Since driving sales and membership growth is a key responsibility, prepare to discuss your previous successes in sales and marketing. Share specific strategies you've implemented to boost revenue and how you plan to achieve sales targets at JD Gyms.

Assistant General Manager
Naylor's Equestrian Llp
Location: Farnborough

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