Fire Systems Service Engineer (PAVA)

FAFS Fire & Security, a specialist business within Marlowe Fire and Security Group, are seeking a skilled and dedicated Fire Systems Service engineer who has specific experience in Public Address Voice Alarm (PAVA) to join our team. The successful candidate will be responsible for the installation, maintenance, troubleshooting, and repair of Public Address and Voice Alarm (PAVA) systems across various facilities as well as Fire Systems. The role requires a proactive approach to ensuring that systems are functioning optimally, compliant with safety standards, and capable of delivering clear and effective communication during emergencies.

Role Responsibilities

• Maintenance & Repairs: Perform routine maintenance, testing, and repairs on Public Address and Voice Alarm (PAVA) systems and Fire Systems to ensure operational efficiency.
• System Installation & Upgrades: Install and upgrade Fire and PA/VA systems, including speakers, amplifiers, microphones, control panels, and any associated components.
• Troubleshooting: Diagnose and resolve faults within PAVA systems, both in the field and remotely, ensuring minimal downtime.
• Compliance & Safety: Ensure that all systems are compliant with relevant health and safety regulations, including fire and evacuation requirements.
• System Testing: Regularly test systems to confirm correct operation, including checks for clear sound output, audio quality, and integration with fire alarm systems.
• Documentation: Maintain accurate service records, including test logs, maintenance schedules, and repair histories. Generate reports for management and clients.
• Customer Support: Provide technical support to clients, ensuring satisfaction with system performance. Offer recommendations for improvements and upgrades.
• Training & Guidance: Assist in training staff or clients in the proper operation of PAVA systems and safety procedures.
• Emergency Response: Be available to respond to urgent service requests in the event of system failures, ensuring that all public safety communication remains intact.

Experience: Proven experience in the maintenance, installation, and repair of PAVA or similar sound systems (fire alarm systems, PA systems, etc.) as well as Fire Systems.

Technical Skills: Strong knowledge of electrical systems, audio equipment, and relevant software tools used in PAVA systems.

Certifications: Relevant qualifications in electrical engineering, sound engineering, or similar disciplines (e.g., City & Guilds, NVQ, or equivalent).

Problem Solving: Strong diagnostic and problem-solving skills with a methodical approach to troubleshooting.

Communication Skills: Excellent communication skills, both verbal and written, with the ability to interact effectively with clients and team members.

Attention to Detail: A keen eye for detail and precision, ensuring systems meet safety standards and regulatory requirements.

Health & Safety Knowledge: Understanding of health and safety standards related to electrical systems and public address systems.

Availability: Ability to work flexible hours, including weekends and on-call, for emergency maintenance.

Preferred Skills: Experience with digital audio systems and IP-based communication technologies. Knowledge of fire safety regulations and experience working in fire alarm integration. Ability to perform remote diagnostics and offer client support via phone or email.

Why Join Us: At FAFS Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.

• Basic Salary: Up to £50K, subject to experience
• Fully equipped company vehicle
• Royal London Pension
• Life Assurance 4x Salary
• 22 days Paid Holidays plus Bank Holidays
• Additional holiday day for each full year of completed service (up to 25 days)
• Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
• Mental Health & Well-being Scheme
• Employee Recognition Scheme
• Development and progression opportunities

If you are a proactive, technically skilled individual with a passion for ensuring reliable communication systems, we encourage you to apply for the PAVA Maintenance Engineer role and become part of our dedicated team.

A Little More About FAFS Fire & Security: We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care.

Equal Opportunities: We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Right to Work: Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.