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For Companies At a Glance
- Tasks: Ensure guest safety, prepare breakfast, serve drinks, and handle guest inquiries.
- Company: Join Aimbridge Hospitality, a global leader with over 1,600 hotels worldwide.
- Benefits: Enjoy hotel discounts, flexible pay options, and volunteer days for charity.
- Why this job: Be part of a passionate team and make a real impact on guest experiences.
- Qualifications: Must be 18+, with a passion for hospitality and a vibrant personality.
- Other info: Work at Hampton by Hilton Sheffield in a supportive and dynamic environment.
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world.
What is in it for you?
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks – Allowing you to take time off for key life events.
- Volunteer days – Up to two days per year to support a charity of your choice
A day in the life of…
As a Night Porter you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at nights. You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety. You will also help prepare breakfast for 6am, serve drinks on the bar, help set up meeting rooms and carry out cleaning tasks as and when required. You will also liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner.
Based in the Hampton by Hilton Sheffield you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.
What do we need from you?
To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.
Please note, we will only be accepting candidates who are age 18 or above.
Contact Detail:
Aimbridge Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Night Porter
✨Tip Number 1
Familiarise yourself with Aimbridge Hospitality's values and mission. Understanding their commitment to exceptional guest experiences will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Highlight your interpersonal skills when networking. As a Night Porter, you'll be interacting with guests regularly, so showcasing your ability to communicate effectively and handle complaints will set you apart.
✨Tip Number 3
Consider visiting the Hampton by Hilton Sheffield before applying. This will give you a feel for the environment and allow you to mention specific observations about the hotel in your discussions, demonstrating your genuine interest.
✨Tip Number 4
Prepare to discuss scenarios where you've provided excellent customer service. Think of examples that showcase your problem-solving skills and ability to remain calm under pressure, as these are crucial for a Night Porter role.
We think you need these skills to ace Part Time Night Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Porter position. Highlight key skills such as guest interaction, security checks, and problem-solving in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the hospitality industry. Emphasise any previous roles where you provided excellent customer service or worked in a similar environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for hospitality. Mention why you want to work for Aimbridge Hospitality and how you can contribute to their team, focusing on your ability to create exceptional guest experiences.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Aimbridge Hospitality
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing an exceptional guest experience. Share any personal stories or experiences that highlight your passion for hospitality, as Aimbridge values personality over experience.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've dealt with difficult situations or complaints in the past. This role requires you to handle guest issues courteously and professionally, so showcasing your problem-solving abilities will be crucial.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Night Porter, such as security checks, preparing breakfast, and serving drinks. Being knowledgeable about these tasks will show your commitment and readiness for the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth within Aimbridge. This demonstrates your genuine interest in the role and helps you assess if it's the right fit for you.
