At a Glance
- Tasks: As a Room Attendant, you'll ensure our hotel shines with cleanliness and guest satisfaction.
- Company: Join Radisson Blu Durham, part of a global hotel group known for exceptional service and culture.
- Benefits: Enjoy special rates, free meals, pension scheme, and access to leisure facilities.
- Why this job: Be part of a fun team that values your growth and creates memorable moments for guests.
- Qualifications: A positive attitude and attention to detail are key; experience is a plus but not required.
- Other info: This is a casual contract role with flexible shifts; must be 18+ for lone working.
Radisson Blu Durham is part of one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Room Attendant to join our dynamic team here at Radisson Hotel Group! We focus on you as a person, your skills, talents, and passion β not only on your resume. Because mindset is what itβs all about. And you can grow the rest with us. Thatβs a promise!
What We Offer Our Room Attendant
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- Contributory pension scheme
- Complimentary meal on duty
- Free parking
- Fantastic opportunities to progress
- Accrued paid holidays
- Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Room Attendant Role
Knowing that first impressions count, our housekeeping team are obsessed about presentation, having things in the right place and the house being spotlessly clean to deliver an experience that is beyond expectation - creating memorable moments for our guests. Our Room Attendants love keeping up appearances! You will ensure our standards of cleanliness are high, our pillows are plumped to perfection and our mirrors are gleaming. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the housekeeping department. As Room Attendant, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Room Attendant
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
This is a casual contract (Zero), working times covering early mornings or late shifts. You must be over the age of 18 as there will be lone working at times. Become part of the world of Moment Makers, we are looking forward to getting to know you!
Room Attendant employer: Radisson Hotel Group
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Room Attendant
β¨Tip Number 1
Familiarise yourself with the Radisson Blu brand and its service ethos, especially the 'Yes I Can!' attitude. This will help you align your mindset with their values during any interactions.
β¨Tip Number 2
Showcase your attention to detail in conversations. Mention specific examples of how you've maintained cleanliness or improved guest experiences in previous roles, even if they were informal.
β¨Tip Number 3
Demonstrate your flexibility and willingness to work varied shifts. Being open about your availability can make you a more attractive candidate for the casual contract position.
β¨Tip Number 4
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information to discuss during your interview.
We think you need these skills to ace Room Attendant
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what Radisson Blu Durham is looking for in a Room Attendant. Highlight your attention to detail, flexibility, and positive attitude in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in housekeeping. Emphasise any customer service roles or experiences that showcase your ability to work as part of a team and deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for creating extraordinary service. Mention specific qualities they are looking for, such as being a creative problem-solver and having strong verbal communication skills.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Room Attendant role.
How to prepare for a job interview at Radisson Hotel Group
β¨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any experiences where you demonstrated this skill, whether in previous jobs or personal projects. Mention specific examples of how you ensured cleanliness and presentation in your work.
β¨Embrace the 'Yes I Can!' Attitude
The Radisson Blu values a positive mindset. Be sure to convey your enthusiasm and willingness to tackle challenges during the interview. Share stories that reflect your proactive approach and how youβve overcome obstacles in the past.
β¨Demonstrate Team Spirit
Since teamwork is essential in this role, be prepared to discuss how you collaborate with others. Share examples of how you've worked effectively in a team setting, focusing on communication and support for your colleagues.
β¨Prepare for Flexibility Questions
This position requires flexibility in working hours. Be ready to discuss your availability and how you can adapt to different shifts. Showing that you are open to various working times will demonstrate your commitment to the role.