MAC- Boots Chichester- 30hrs/4 days Counter Lead

MAC- Boots Chichester- 30hrs/4 days Counter Lead Join to apply for the MAC- Boots Chichester- 30hrs/4 days Counter Lead role at The Estée Lauder Companies Inc. Job Description The Counter Lead is responsible for supporting their Brand in driving sales turnover and market share through consistently remaining consumer focused. They are accountable for achieving this by: Reflecting a credible and professional Brand image to all internal and external consumers at all times Maximising sales through selling, providing excellent service and retail standards Contributing to efficiencies through adhering to store/Brand/Company Procedures and guidelines Understanding daily/weekly targets Maintaining awareness of all additional sales avenues such as eventing, Omni and digital channels Keeping up to date with competitor activities and missed opportunities Effectively using social media to drive the business and enhance the Brand image Delivering the Brand Strategy and local marketing & events initiatives Ensuring excellent service levels, creating a surprise and delight culture Being an ambassador for the Brand and representing Brand values Managing refunds and complaints according to guidelines Using digital tools to stay informed Developing consumer recruitment and retention strategies Maintaining up-to-date product knowledge Ensuring standards in product presentation, housekeeping, displays, messaging, and pricing Reviewing retail standards daily Managing deliveries, stock movements, and associated administration Fulfilling all administrative requests accurately and on time Minimising stock loss by following security policies Creating a safe environment adhering to health & safety policies Commerciality Managing daily replenishment and taking appropriate actions Maximising sales using commercial reports Planning and executing visual merchandising Managing promotions and discounts according to guidelines Identifying trends and suggesting improvements Qualifications Experience in a fast-paced retail or consumer-facing environment Ability to drive self-development Commercial awareness of the industry Effective communication, organization, and prioritization skills Additional Information Employment type: Full-time Job function: Design, Art/Creative, and Information Technology Industry: Personal Care Product Manufacturing Location: West Sussex, England, United Kingdom This job is active and accepting applications. #J-18808-Ljbffr