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For Companies At a Glance
- Tasks: Engage customers, achieve sales goals, and provide exceptional service in a vibrant retail environment.
- Company: Join Pandora, the world's largest jewellery company, known for its hand-crafted pieces and sustainability efforts.
- Benefits: Enjoy competitive pay, bonus schemes, employee discounts, and a unique jewellery uniform allowance.
- Why this job: Be part of a dynamic team that values individuality and empowers you to create memorable customer experiences.
- Qualifications: Passion for sales, excellent communication skills, and the ability to thrive in a fast-paced environment.
- Other info: Recognised as one of the 'Best Places to Work' in the UK, fostering an ambitious and energising culture.
Competitive hourly rate of pay, bonus scheme, generous employee discount, annual jewellery uniform allowance and other excellent benefits!
Pandora is a retail environment like no other: our sales colleagues are able to craft the incredible with our customers every day; curating our beautiful hand-made jewellery to bring special moments to life.
We are seeking a results-driven, target-focussed sales assistant to join the store team. If you dream of engaging customers, achieving and exceeding sales goals, and making a lasting impression on your customers then Pandora is the place for you!
In the UK, we are very proud to have recently been recognised in the Sunday Times ‘Best Places to Work’, one of only 11 in the ‘very large’ employers category.
The role
Our sales assistants are our brand ambassadors, and the link between our products and our customers. They lead the success of the store by influencing sales, excelling in customer service, and sharing their knowledge of our products and brand. You’ll get to interact with people on every shift to help create their special memories through dreaming, daring, caring and delivering.
About Pandora
The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business. We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.
Our people
Our global workforce is made up of over 33,000 passionate people who, in 2023, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We’re looking for people who share our values and can help us bring our ambitions to life.
What to expect from the role
- Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value
- Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals’ personalities, loves and needs
- Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
- Assisting with product deliveries; unloading and storing in the correct spaces in store
- Merchandising the store and maintaining high shop floor standards; taking pride in your environment
- Operating the till system, handling financial transactions including returns and exchanges
The successful candidate
We look for passionate and motivated team players. We encourage our team members to express their individuality by styling Pandora jewellery in their own way, and sharing these ideas with our customers:
- Our sales assistants give a voice to people’s loves every day so building rapport and being able to chat and engage with people in a natural, open way is important to us
- A natural ability to see the opportunity in achieving and over-achieving sales targets
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere: our products are very popular so stores are often very busy
Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
- A highly competitive hourly rate of pay
- Eligibility for the sales assistant bonus scheme
- A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality!
- Access to our employee ‘wear box’, where you can self-select jewellery to wear each time you’re working!
- Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
- Parties, incentives and gifts throughout the year
Sales Assistant - Reading (Part-time) employer: PANDORA
Contact Detail:
PANDORA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Reading (Part-time)
✨Tip Number 1
Familiarise yourself with Pandora's product range and brand values. Understanding the unique selling points of their jewellery will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. Focus on building rapport and adapting your approach based on different personalities, as this is crucial for creating memorable customer experiences.
✨Tip Number 3
Stay updated on current trends in jewellery and fashion. Being knowledgeable about what’s popular can help you make informed recommendations to customers, which is key to achieving sales targets.
✨Tip Number 4
Prepare to discuss how you would handle busy periods in a retail environment. Think of examples from past experiences where you successfully managed pressure, as this will show your ability to thrive in a fast-paced setting.
We think you need these skills to ace Sales Assistant - Reading (Part-time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use specific examples that demonstrate your ability to meet sales targets and engage with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for jewellery and customer service. Mention why you want to work for Pandora specifically and how your values align with theirs.
Showcase Your Personality: Pandora values individuality, so let your personality shine through in your application. Use a friendly and engaging tone to convey your enthusiasm for the role and the brand.
Highlight Relevant Skills: Emphasise skills such as effective communication, teamwork, and the ability to work under pressure. Provide examples of how you've successfully used these skills in previous roles.
How to prepare for a job interview at PANDORA
✨Show Your Passion for Jewellery
Make sure to express your enthusiasm for Pandora's products during the interview. Share any personal experiences with jewellery or how you connect with the brand's values, as this will demonstrate your genuine interest in the role.
✨Prepare for Customer Interaction Scenarios
Anticipate questions about how you would handle various customer situations. Think of examples where you've provided excellent customer service or resolved conflicts, as this is crucial for a sales assistant role.
✨Highlight Your Sales Skills
Be ready to discuss your previous sales experience and how you achieved targets. Use specific metrics if possible, such as sales increases or successful promotions, to showcase your ability to drive results.
✨Demonstrate Team Spirit
Pandora values teamwork, so be prepared to talk about how you work well with others. Share examples of how you've collaborated with colleagues to achieve common goals or improve store performance.
