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- Tasks: Manage daily operations and support the counselling practice's growth.
- Company: Leone Centre is a forward-thinking counselling practice offering flexible services nationwide.
- Benefits: Enjoy remote work, competitive pay, and a collaborative environment.
- Why this job: Join a mission-driven team making a real difference in mental health care.
- Qualifications: 2+ years of management experience, strong people skills, and a client-first approach required.
- Other info: Part-time role with flexible hours; applications close early due to high volume.
Join to apply for the Practice Manager (Remote) role at Leone Centre Counselling Join to apply for the Practice Manager (Remote) role at Leone Centre Counselling Leone Centre Counselling provided pay range This range is provided by Leone Centre Counselling. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Job Title: Counselling Practice Manager (Remote) Job Type: Part-Time, Remote, Self-Employed Basis. Salary / Hourly Rate: Depending on experience, £31,000- £39,000 is FTE, Actual is £16 to £20 per hour. Working Pattern: To be agreed with the successful applicant. Anticipated 15–20 hours per week (Mon–Fri 9am–6pm, and alternate Saturdays) About Leone Centre: Leone Centre is a forward-thinking counselling and consultancy practice offering in-person services in London and online sessions nationwide. We are committed to delivering exceptional therapeutic services in a flexible, collaborative working environment where each role is valued and contributes meaningfully to the overall mission. About The Role: We are seeking a dynamic and dedicated Practice Manager to oversee and support the smooth operation of our growing counselling practice. This role requires a proactive individual with strong organisational abilities, excellent people skills, and the common sense and sensitivity necessary to thrive in a client-facing, emotionally intelligent environment. The successful candidate will work closely with and report directly to the Leone Centre Directors, supporting the strategic and day-to-day functions of the practice while fostering a high-performance, values-led culture. This is a fantastic opportunity for someone who enjoys working with people, solving problems, and creating systems that enhance efficiency and service delivery. The role calls for a motivated self-starter with leadership experience, a collaborative mindset, and the interpersonal skills to lead with empathy and professionalism. Key Responsibilities: Work closely with and respond to the Directors of Leone Centre to implement operational and strategic objectives. Oversee the smooth and effective day-to-day running of the practice. Provide supervision, leadership and support to administrative staff. Organise schedules and rotas for therapists and administrative teams. Uphold the highest levels of care, professionalism, and client service. Respond to and resolve client concerns or complaints with empathy and tact. Maintain and enhance the practice’s reputation and service standards. Hold regular team meetings to ensure alignment and team cohesion. Ensure full compliance with internal policies and professional regulations. Support with recruitment, induction, and training of new staff. Maintain and update operational policies and procedures to ensure compliance. Identify and implement initiatives for operational and service improvements. Contribute to business development, including project management, marketing strategy, and service growth opportunities. Deliver on organisational KPIs and practice performance metrics. Requirements & Skills: Minimum of 2 years’ experience in managing teams or services, ideally in a health or mental health setting. Demonstrated experience in customer service with a strong client-first approach. Proven administrative and operational experience.. Exceptional interpersonal and people skills, with an ability to motivate and support teams. High level of common sense, sound judgement and sensitivity in managing interpersonal and client dynamics. Excellent leadership and team-building capabilities. Clear and effective communication skills. Highly organised, capable of managing multiple priorities simultaneously. Professionalism, ethical integrity, and respect for confidentiality. Comfortable and proficient with digital platforms, client management systems, and online booking tools. Familiarity with secure digital communication and data protection practices. HR experience would be a valuable asset. How To Apply: Applications must include a cover letter and an up-to-date CV. In your cover letter, please outline how your skills, experience, and approach meet the key responsibilities and requirements of this role. Please note: Due to a high volume of applications, we may close the advertisement early. If you do not hear from us, that means that your application was not shortlisted at this time. About Leone Centre: Leone Centre is a trusted provider of individual counselling, couples, family, and psychosexual therapy and organisational consultancy. Our carefully selected team of experienced therapists and consultants is committed to and passionate about delivering exceptional client care and participating in ongoing professional development. We are independently funded, allowing us to focus entirely on enhancing our services without external influences. Join us in making a difference. We look forward to hearing from you! Seniority level Seniority level Mid-Senior level Employment type Employment type Part-time Job function Job function Consulting, Information Technology, and Sales Industries Mental Health Care Referrals increase your chances of interviewing at Leone Centre Counselling by 2x Get notified about new Practice Manager jobs in London, England, United Kingdom . 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Practice Manager (Remote) employer: Leone Centre Counselling
Contact Detail:
Leone Centre Counselling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager (Remote)
✨Tip Number 1
Familiarise yourself with the Leone Centre's mission and values. Understanding their commitment to exceptional client care and a collaborative working environment will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in health or mental health settings. Be prepared to discuss specific examples of how you've motivated teams and improved service delivery.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing scenarios where you've successfully resolved client concerns or improved operational efficiency. This will showcase your ability to thrive in a client-facing environment.
✨Tip Number 4
Showcase your familiarity with digital platforms and client management systems. Being comfortable with technology is crucial for this remote role, so be ready to discuss any relevant tools you've used in the past.
We think you need these skills to ace Practice Manager (Remote)
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Practice Manager role. Highlight your relevant experience in managing teams, particularly in health or mental health settings, and demonstrate how your skills align with the key responsibilities outlined in the job description.
Showcase Leadership Experience: In your CV, emphasise any leadership roles you've held, especially those that involved team management or operational oversight. Use specific examples to illustrate your ability to motivate and support teams effectively.
Demonstrate Client-Focused Approach: Since the role requires a strong client-first approach, include examples in your application that showcase your customer service experience. Describe situations where you resolved client concerns with empathy and tact.
Highlight Organisational Skills: Given the need for excellent organisational abilities, detail your experience in managing multiple priorities. Mention any systems or processes you've implemented that improved efficiency or service delivery in previous roles.
How to prepare for a job interview at Leone Centre Counselling
✨Showcase Your Leadership Skills
As a Practice Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams or projects in the past, highlighting your ability to motivate and support others.
✨Emphasise Your Client-Centric Approach
Leone Centre values a strong client-first approach. Be ready to discuss specific instances where you've gone above and beyond for clients, showcasing your empathy and problem-solving skills.
✨Demonstrate Organisational Abilities
This role requires excellent organisational skills. Prepare to talk about how you manage multiple priorities and ensure smooth operations, perhaps by sharing tools or methods you use to stay organised.
✨Familiarise Yourself with Digital Tools
Since the role involves using digital platforms and client management systems, brush up on relevant technologies. Mention any experience you have with these tools during the interview to show you're tech-savvy and ready to adapt.
