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- Tasks: Engage with customers and collaborate with colleagues to create memorable experiences.
- Company: Join SSP, a vibrant hospitality brand serving top names like M&S and Starbucks.
- Benefits: Enjoy discounted meals, free parking, employee discounts, and award-winning training.
- Why this job: Be part of a dynamic team that values positivity and makes every day better for customers.
- Qualifications: Must be 18+, with references and a Criminal Record Check required.
- Other info: Flexible hours across weekdays, weekends, and holidays; extra pay for night shifts.
Pay Rate: £12.40 per hour + an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.60 per hour. You will also receive an additional service charge!
Hours of operation are 3 am to 11 pm. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brands like M&S, Starbucks, Burger King, and BrewDog to serve thousands of customers across airports, train stations, and motorway services in the UK & Ireland. Join our team and be part of the energy every day!
Join us as a Waiting Staff and help create feel-good moments for our customers. Bring your enthusiasm, positivity, and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
- You believe in the power of people and that today is going to be a good day.
- You are passionate and kind, ensuring all guests leave having had the best experience.
- 5 years of references and Criminal Record Check required.
- Applicants need to be 18 years or over to perform certain tasks or work on specific shifts, including serving alcohol.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers to provide an outstanding experience.
- Collaborate with colleagues for smooth operations.
AS A TEAM MEMBER, WE OFFER:
- Discounted meals and free parking during shifts.
- Service charge added to your basic pay.
- Employee discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships, and development programs.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member - Kissing Gate employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Kissing Gate
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their values and customer service standards can help you demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your passion for hospitality by engaging with current employees or visiting the location. This will give you insights into the team dynamics and customer interactions, which you can mention when discussing your fit for the role.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours, especially since the role requires shifts across various times, including early mornings and weekends. Highlighting your availability can set you apart from other candidates.
✨Tip Number 4
Emphasise your ability to work well in a team environment. Share examples of past experiences where you collaborated effectively with colleagues to enhance customer satisfaction, as this is crucial for the Team Member role.
We think you need these skills to ace Team Member - Kissing Gate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position at Kissing Gate. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Personal Statement: Write a personal statement that showcases your enthusiasm for hospitality and your passion for providing excellent customer service. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for.
Highlight Relevant Experience: Make sure to include any previous experience in hospitality or customer service roles. Detail your responsibilities and achievements in these positions, as this will show your capability to engage with customers and work collaboratively with colleagues.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at SSP Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences where you made a positive impact on customers, as this aligns with the role's focus on creating feel-good moments.
✨Demonstrate Team Spirit
Since the role involves collaborating with colleagues, be prepared to discuss examples of how you've worked effectively in a team. Highlight your ability to communicate and support others to ensure smooth operations.
✨Be Flexible and Adaptable
The job requires working flexible hours, including weekends and holidays. Show that you are open to various shifts and can adapt to changing situations, which is crucial in a busy environment like an airport.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the team member role and the company culture. This shows your genuine interest in the position and helps you understand if it's the right fit for you.
