Warehouse Supervisor

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We are currently seeking a motivated and experienced Warehouse Supervisor to lead our warehouse team and ensure the smooth and efficient running of all operations.

Job Outline: As a Warehouse Supervisor, you will be responsible for overseeing all aspects of our main warehouse facility, including Goods In, Goods Out, Logistics, and Order Fulfilment. Your leadership will directly impact the efficiency and effectiveness of our operations.

Key Performance Indicators:

• Accuracy of picking, packing, and receiving processes
• Rate of return to establish customer satisfaction rates
• Efficiency of warehouse operations

Main Duties & Responsibilities:

• Achieve and exceed customer targets
• Manage and coordinate with the operational team to drive enhanced performance
• Oversee and monitor the performance of warehouse sub-departments
• Recognize and implement improvements to warehouse processes
• Develop team leaders to manage their areas in line with KPIs
• Manage staff to ensure sufficient cover and arrange shifts
• Engage with warehouse staff to foster enthusiasm and collaboration
• Maintain staff results through training, coaching, mentoring, and, when necessary, disciplinary actions
• Champion a safe working environment, ensuring adherence to Health & Safety regulations
• Conduct biannual and rolling stock checks
• Ensure regular maintenance of premises, equipment, and company trucks
• Prepare plans for operational peaks and special projects
• Perform any other reasonable duties as required by senior management

Qualifications, Skills, Knowledge & Experience Required:

• Management experience in a warehouse environment
• A positive attitude towards building relationships and leading by example
• Passion for identifying problems and implementing solutions
• Exceptional attention to detail
• Strong verbal and written communication and organizational skills
• Excellent planning and organizational skills
• Problem-solving skills with a ‘can-do’ mindset
• Experience in people management, including knowledge of disciplinary, grievance, and mentoring processes
• IOSH qualified / good knowledge of current Health & Safety regulations

Application Process: Interested candidates are invited to submit their resume and a cover letter to victoria.mardariideal-recruit

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