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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring excellent guest experiences and smooth restaurant operations.
- Company: Join Dunkin', a beloved brand known for its coffee and donuts, with a people-first culture.
- Benefits: Enjoy up to $18/hour, health insurance, 401k match, paid time off, and growth opportunities!
- Why this job: Be part of a fun, fast-paced environment where your leadership can shine and make an impact.
- Qualifications: Basic computer skills, fluent English, basic math, and previous leadership experience required.
- Other info: This role is with an independently owned Dunkin' franchise, offering unique benefits and culture.
The predicted salary is between 33000 - 44000 £ per year.
WE WANT YOU TO JOIN OUR DUNKIN CREW!!
Salary/Pay Range: Up to $18/hour!!
Hiring Immediately!
Amazing Benefits!
Competitive Salary!
Work Life balance with a people first company!
Benefits
- Health, Dental, Vision Insurance
- 401k with company match
- Paid Time Off (PTO)
- Opportunities for advancement!
Overview
An Assistant Restaurant Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
- Able to perform all responsibilities of restaurant team members
- Lead team meetings, along with Restaurant Manager
- Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
- Ensure Brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicates restaurant priorities, goals and results to restaurant team members
- Execute along with RM, new product rollouts including training, marketing and sampling where applicable
- Execution of Point of Purchase instore set up per Brand standards
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Control costs to help maximize profitability
- Completion of inventory on a periodic basis as determined by Franchisee
- Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Support RM in assigning staff and deployment
- Support to RM in completion of supplier and other vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by Franchisee
- Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies
- Engages with Dunkin’ Brands Field Operations team as appropriate
Management Responsibilities Include:
- Recruit, hire, onboard and develop restaurant team members
- Assist team and shift lead performance appraisal process
- Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality
Key Competencies
- Good analytical skills and business acumen
- Works well with others in a fun fast paced team environment
- Ontime, demonstrates honesty and positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest focused
- Time Management
- Problem solving
- Motivating others
Physical Demands/Working Conditions:
- Standing on feet
- Repetitive motion including bending, stooping and reaching
- Lifting packages (if applicable)
- Wearing a headset (if applicable)
- Working in a small space
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
Dunkin Assistant Manager employer: Teamgilligan
Contact Detail:
Teamgilligan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dunkin Assistant Manager
✨Tip Number 1
Familiarise yourself with Dunkin's brand values and customer service standards. Understanding their culture will help you align your responses during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Highlighting your ability to motivate others and drive sales will make you stand out.
✨Tip Number 3
Network with current or former Dunkin' employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be ready to discuss how you would handle specific challenges in a restaurant setting, such as managing inventory or improving guest satisfaction. This shows your problem-solving skills and readiness for the role.
We think you need these skills to ace Dunkin Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the restaurant or hospitality industry. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Dunkin' brand and your understanding of their values. Mention how your skills align with the responsibilities of the Assistant Manager role, particularly in guest service and team leadership.
Highlight Key Competencies: In your application, focus on key competencies mentioned in the job description, such as problem-solving, time management, and the ability to motivate others. Provide examples from your past experiences that illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Teamgilligan
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Share examples from your past experiences where you successfully managed a team or resolved conflicts. Highlight your coaching and training skills, as these are crucial for the role.
✨Understand Dunkin' Standards
Familiarise yourself with Dunkin's brand standards and operational procedures. During the interview, mention how you can uphold these standards and ensure a guest-focused culture. This shows that you're serious about maintaining the quality and reputation of the brand.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and time management skills. Prepare scenarios where you've had to make quick decisions or manage multiple tasks effectively. This will showcase your analytical skills and ability to thrive in a fast-paced environment.
✨Express Your Passion for Customer Service
Dunkin' places a strong emphasis on guest experiences. Be ready to discuss your approach to customer service and how you would create a welcoming atmosphere. Sharing personal anecdotes about positive customer interactions can help convey your commitment to guest satisfaction.
