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For Companies At a Glance
- Tasks: Coordinate patient enquiries and support the clinical team in a dynamic environment.
- Company: Join a reputable Belfast-based company focused on exceptional customer service.
- Benefits: Enjoy a part-time role with flexible hours and competitive pay at £13 per hour.
- Why this job: Be at the heart of patient care, making a real difference in their journey.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
- Other info: Work Monday to Friday, 9am to 5pm, in a supportive and collaborative team.
Vanrath are excited to be recruiting on behalf of a Belfast based company for a Treatment Co-Ordinator. Monday - Friday 9am to 5pm £13.
About your next employer:
The postholder will be at the forefront of customer services dealing with the public at reception desk and by telephone.
What you'll do:
- Replying to patient enquiries via email and phone
- Supporting the clinical team
- Supporting Front of House team and Treatment Coordinators
- Communicating effectively with new and existing patients
- Providing support to patients throughout their patient journey
- Managing diary appointments and treatment plans
- General administrative duties
- Dealing with post and deliveries
- Dealing with Lab work both coming in and out of the clinic
- Building and maintaining strong relationships with local practices and GDP referrers
- Coordinating meetings, clinical events and open evenings
About you:
- Excellent verbal and written communication skills to share updates with patients and other medical staff
- Computer skills and proficiency in Microsoft Office
- Ability to handle multiple tasks concurrently.
Works Co-ordinator - part time employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Works Co-ordinator - part time
✨Tip Number 1
Familiarise yourself with the specific services offered by the clinic. Understanding their treatments and patient care approach will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves dealing with patient enquiries, being articulate and confident on calls can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the clinic if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks in previous roles. This will showcase your ability to handle the diverse responsibilities outlined in the job description.
We think you need these skills to ace Works Co-ordinator - part time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Works Co-ordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your communication skills and customer service experience. Mention specific examples of how you've supported teams or managed patient interactions in previous roles.
Highlight Relevant Skills: In your CV, emphasise your proficiency in Microsoft Office and any experience you have with diary management or administrative duties. Use bullet points to make it easy for the employer to see your relevant skills at a glance.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Works Co-ordinator.
How to prepare for a job interview at VanRath
✨Showcase Your Communication Skills
Since the role involves dealing with patients and medical staff, it's crucial to demonstrate your excellent verbal and written communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in customer service settings.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is a requirement, make sure you're comfortable using Word, Excel, and Outlook. You might be asked about your experience with these tools, so consider discussing specific tasks you've completed using them.
✨Prepare for Multi-tasking Questions
The job requires handling multiple tasks concurrently, so be ready to discuss how you prioritise and manage your workload. Think of examples where you've successfully juggled various responsibilities without compromising on quality.
✨Research the Company and Its Values
Understanding the company’s mission and values can help you align your answers during the interview. Be prepared to explain why you want to work for this particular company and how you can contribute to their goals.
