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For Companies At a Glance
- Tasks: Be the go-to person for clients, handling orders and queries with flair.
- Company: Join a dynamic team focused on exceptional customer service and client relationships.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Perfect for those who love problem-solving and want to make a real impact in client satisfaction.
- Qualifications: Previous experience in Account Management or Sales Administration is essential.
- Other info: Strong IT skills and teamwork are key to thriving in this role.
The predicted salary is between 28800 - 43200 £ per year.
This is a varied role in a busy Account Management Team and involves building and maintaining client relationships by delivering an exceptional level of customer service.
Main responsibilities:
- Acting as the main day-to-day point of contact for all clients
- To progress orders advising clients of any change
- Generate and issue new contracts and monitor return
- To handle and solve all client queries in a prompt and professional manner
- To manage and/or generate monthly customer invoicing and recharges
- To generate and authorise external supplier orders
- To produce regular and ‘ad-hoc’ client reports within defined time-scales
It is essential that you have previous experience within either Account Management or Sales Administration. You must also possess exceptional levels of customer care, strong IT skills and be an organised administrator. The ability to problem solve and work effectively as part of a team are also key to this role.
Sales Support Executive employer: RGS Global Ltd
Contact Detail:
RGS Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarise yourself with our company values and customer service standards. Understanding what we stand for will help you align your approach to client relationships, showcasing your commitment to delivering exceptional service.
✨Tip Number 2
Brush up on your IT skills, especially in software commonly used in sales support and account management. Being proficient in these tools will not only make your day-to-day tasks easier but also demonstrate your readiness for the role.
✨Tip Number 3
Prepare examples of how you've successfully handled client queries in the past. Being able to share specific instances where you resolved issues or improved client satisfaction will highlight your problem-solving abilities.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple tasks and priorities. This is crucial in a busy Account Management Team, so having a strategy in place will set you apart from other candidates.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Account Management or Sales Administration. Use specific examples that demonstrate your customer service skills and ability to manage client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your problem-solving abilities. Mention how your previous experiences align with the responsibilities of the Sales Support Executive role.
Highlight Relevant Skills: In your application, emphasise your strong IT skills and organisational abilities. Provide examples of how you've successfully handled client queries and managed invoicing or contracts in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at RGS Global Ltd
✨Showcase Your Customer Service Skills
Since the role involves delivering exceptional customer service, be prepared to share specific examples of how you've successfully handled client queries in the past. Highlight your ability to remain calm under pressure and your commitment to resolving issues promptly.
✨Demonstrate Organisational Skills
As an organised administrator, it's crucial to convey your ability to manage multiple tasks efficiently. Discuss any tools or methods you use to stay organised, such as project management software or prioritisation techniques, and provide examples of how these have helped you in previous roles.
✨Emphasise Teamwork Experience
This position requires working effectively as part of a team. Be ready to discuss your experience collaborating with colleagues, sharing responsibilities, and contributing to team goals. Mention any specific projects where teamwork led to successful outcomes.
✨Prepare for Problem-Solving Scenarios
Given the need for problem-solving skills, think of situations where you've had to troubleshoot issues or overcome challenges. Prepare to explain your thought process and the steps you took to resolve the situation, showcasing your analytical skills and resourcefulness.
