Account Manager - Energy

Account Manager – B2B Energy

Location: London (Hybrid working – weekly office travel)

Salary: up to £40,000 plus bonus

E1 is recruiting a driven and customer-focused Account Manager to join a growing and independent B2B energy supply business. This is a fantastic opportunity to work alongside an experienced team in a fast-paced environment, with clear opportunities for progression and personal development aligned with the company’s ongoing success.

As an Account Manager, you will be responsible for managing a portfolio of key business customers from onboarding through to renewal. You will be the main point of contact for your accounts, ensuring a high standard of service is delivered at every stage and working closely with internal teams to meet client needs.

Key Responsibilities

• Build and maintain strong relationships with key business customers.
• Act as the primary point of contact for your portfolio, handling all queries in a timely and professional manner.
• Ensure all accounts are up to date and running efficiently, including payments, meter data, and customer information.
• Manage invoice production and validation, including bespoke billing where required.
• Collaborate with internal departments to ensure service delivery and customer satisfaction.
• Proactively monitor account activity and anticipate customer needs.

About You

• Previous experience managing customer accounts, ideally in the energy sector.
• Strong understanding of commercial energy supply contracts is desirable.
• Excellent communication skills – both written and verbal.
• Highly organised with strong attention to detail.
• Comfortable working with data and performing basic analysis.
• Able to work independently and manage your own workload effectively.
• Proficient in MS Office, particularly Excel and Outlook.