Network Solutions Engineer – Airports

Join to apply for the Network Solutions Engineer – Airports role at SITA. We are the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You will find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork.

As a Network Solutions Engineer at SITA, you will play a hands-on role across the full lifecycle of network solution design—from scoping and requirements gathering to documentation, standard and non-standard design creation, guidance on delivery to the customer. You will collaborate closely with commercial, delivery, and technical support teams to tailor solutions that meet customer needs within the dynamic environment of Heathrow Airport. You’ll join a team led by the Technical Services Manager and act as a key technical voice in shaping network solutions that directly impact mission-critical airport operations. This is a customer-facing role that requires both technical depth and the ability to clearly communicate value.

What You’ll Do

• Lead technical scoping sessions with internal teams and customers to define business and technical requirements.
• Recommend and secure adaptations to pre-defined solutions to align with customer-specific needs.
• Represent SITA as the lead technical point of contact, collaborating with commercial and project teams throughout the engagement.
• Closely collaborate with commercial and project colleagues to create proposals and supporting documentation.
• Translate approved proposals into robust, scalable network designs ready for implementation.
• Provide early life support and ensure a smooth handover to operations teams.
• Work closely with operations colleagues to ensure a seamless transition.
• Contribute to product roadmaps to help evolve SITA’s network solution offerings that meet customer needs.
• Serve as the technical representative during customer engagements, maintaining a high level of professionalism and customer focus.

Qualifications

3-5 years of hands-on experience in network engineering, solution design, or delivery and support of networking solutions with a proven track record in producing, communicating and documenting successful technical customer solutions. Bachelor’s degree in Information Technology or equivalent extensive experience in the IT, Network or Telco industry. Strong knowledge of Cisco networking technologies (CCNA or CCNP certification a strong plus). Solid expertise in Palo Alto firewalls, network security architecture, and wireless technologies (Aruba WLAN, ClearPass). Proven ability to work cross-functionally with pre-sales, delivery, and operational teams. Good presentation skills—confident in articulating and defending design decisions to customers. Excellent verbal and written communication skills in English. Strong organizational skills with the ability to manage time, prioritize effectively, and handle multiple deadlines. Highly skilled in technical documentation for designs, solutions, and implementation. Self-motivated team player who takes initiative and thrives in a goal-driven environment.

NICE-TO-HAVE

Technical certification (current or expired) in one or more of the following: Palo Alto Networks; Cisco Networking (LAN); Cisco Data Centre (ACI & Nexus); Cisco NCS; AVI Load Balancer; Aruba WLAN; ClearPass.

What We Offer

We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it’s like to join our team and take a step closer to your best life ever.

• Flex Week: Work from home up to 2 days/week (depending on your team’s needs).
• Flex Day: Make your workday suit your life and plans.
• Flex Location: Take up to 30 days a year to work from any location in the world.
• Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
• Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
• Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.