Business Manager - Client on-boarding expert, FTC

Responsibilities Pipeline Management and Prioritization: Collect and prioritize client onboarding requests, develop a comprehensive MARK pipeline, and adjust requests based on team capacities and business priorities. Analyze and rank sales requests to ensure strategic alignment. Escalation and Conflict Resolution: Serve as the escalation point for blocked or urgent cases, ensuring timely resolution. Arbitration Support: Assist arbitration committees with contractual disputes, ensuring compliance with policies and standards. Process Improvement: Develop and implement procedures to enhance operational efficiency and support transformation initiatives. Performance Tracking: Monitor Net Banking Income (NBI) and trade date accuracy to align with business goals. Digital Initiatives: Support digital transformation efforts and strategic initiatives. Critical Onboarding Coordination: Manage urgent onboarding requests in coordination with the Front Office, ensuring compliance with policies and regulations. KYC Renewal Coordination: Oversee timely renewal of KYC for designated accounts. Offboarding Management: Participate in offboarding processes, ensuring smooth transitions and compliance. Profile required Ability to navigate complex environments Strong interpersonal and communication skills Problem-solving proficiency Result-oriented and solutions-focused Extensive knowledge of Legal and Risk environments Understanding of Bank onboarding processes Knowledge of Investment Banking infrastructure and products Why join us We offer visibility, exposure, and a collaborative environment that fosters innovation and community. Join us to make an impact and grow your career in a supportive, dynamic setting. Business insight If you meet the requirements, apply to the SG Resourcing Team. We value diversity and are committed to equal opportunity employment. #J-18808-Ljbffr